Outside Sales Representative
About The Position
The Outside Sales Representative represents Builders FirstSource with its largest or most complex customers, applying in-depth product, service, and sales knowledge to identify customer needs and recommend solutions. The role coordinates customer requirements and design specifications with internal technical and design staff, develops sales proposals and contracts, troubleshoots complex field issues, and presents company products and services to current and prospective customers. The representative also contributes to sales team development by training less experienced representatives and may act in the Sales Manager’s capacity during the manager’s absence. Work is performed in typical office settings and at company and customer sites, including outdoor locations with changing weather and temperatures, and involves driving to customer locations.
Requirements
- Bachelor’s degree in Sales, Marketing, or a related field plus two years of prior sales experience, or an equivalent combination of education and experience.
- In-depth knowledge of company products, services, production processes, and product standards.
- In-depth understanding of sales and customer service policies and procedures.
- Ability to maintain confidentiality of sensitive company and customer information.
- Professionalism, diplomacy, and tact in representing the company.
- Highly effective selling and presentation skills, including presenting complex subjects to audiences without topic expertise.
- Ability to achieve aggressive sales goals and objectives.
- Ability to prioritize work, manage time effectively, and work unsupervised.
- Well-developed interpersonal and influencing skills, including the ability to interact with different levels of customer organizations, including senior management.
- Ability to use background and experience to train and develop less experienced Outside Sales Representatives.
- Attention to detail.
- Proficiency in Office Suite.
- Valid driver’s license.
- Ability to lift and carry up to 25 pounds frequently and up to 80 pounds occasionally.
Responsibilities
- Represent the company in the sales process by gathering customer needs and design specifications and liaising between customers and internal technical/design staff to develop sales proposals.
- Develop sales contracts for residential, multi-family, and commercial projects by collecting specification information from clients’ engineers or architects and communicating needs and changes to technical staff and management.
- Troubleshoot difficult or complex field issues.
- Plan and conduct sales presentations and demonstrations for current and prospective customers, explaining how company products and services address their needs.
- Research, identify, and solicit new customers, generating sales opportunities through research into client needs and industry competition and by demonstrating product and service features and benefits.
- Keep customers informed about products and services and explain how they meet current or future requirements.
- Help train and develop less experienced sales staff; may provide training to less experienced Outside Sales Representatives and serve as a presenter at training programs.
- Participate in a leadership role, including chairing meetings and acting in the Sales Manager’s capacity during the manager’s absence.
- Prepare recurring and special reports, forms, and other documentation as required by management.
- Attend company-sponsored training to improve sales techniques and product and industry knowledge.
- Plan and pace work to meet daily, weekly, project, or team productivity goals.
- Observe safety procedures, attend safety meetings, and potentially recommend safety improvements.
- Carry out other duties as assigned.
Benefits
- Competitive, affordable benefits designed to support employees and their families; benefit details are available at www.bldrbenefits.com.
- Eligible to receive commission compensation for earned commissions on sales of eligible company products and services, subject to the applicable commission agreement and plan terms.
- Training, tools, and technologies supporting professional development.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
