Outside Sales Representative

REXEL•Buffalo, NY
•$80,000 - $100,000

About The Position

Rexel USA is seeking an Outside Sales Representative to join its team in Cheektowaga, New York. The role is responsible for sales and marketing efforts aimed at increasing profitable sales by creating, building, and maintaining high-quality relationships with new and existing customers. The representative uses company digital tools, products, and services to connect with consumers, develop creative solutions, generate sales volume, and provide excellent customer service. The representative sells and demonstrates products, develops new business, expands sales to existing customers, and works with leadership, coworkers, suppliers, and customers on sales strategies, product selection, quotations, and solutions tailored to customer needs. The position also involves maintaining customer relationships, helping resolve payment issues, monitoring market and competitor information, coordinating vendor sales calls, participating in training and professional development, and keeping accurate sales and expense records. Other duties may be assigned. The role requires frequent travel to offsite locations and includes physical activity such as walking and computer use, with occasional lifting, climbing, crouching, and exposure to noise, temperature extremes, electrical hazards, and potentially dangerous equipment.

Requirements

  • At least 3 years of sales or electrical industry experience.
  • Valid driver's license.
  • High school diploma or GED.
  • Positive, friendly, and helpful attitude with customers and sensitivity to their needs.
  • Customer-oriented and motivated, with excellent communication, presentation, organization, and problem-solving skills.
  • Ability to prioritize and manage multiple tasks and deadlines.
  • Excellent negotiation and interpersonal skills, with the ability to influence decisions.
  • Product and application knowledge.
  • Highly self-motivated.
  • Familiarity with Microsoft Office, relevant ERP systems, and customer relationship management (CRM) tools.

Responsibilities

  • Sell, market, promote, and demonstrate products, and communicate product features and benefits.
  • Increase business by generating sales with new customers and selling additional products to existing customers.
  • Collaborate with leadership, team members, and suppliers to plan, track, and implement sales strategies and develop new markets.
  • Assist customers with product selection and application using product knowledge, internal specialists, and supplier representatives.
  • Establish and maintain customer relationships.
  • Evaluate customer operations, objectives, requirements, and preferences to present solutions tailored to their business needs.
  • Collaborate with customers and team members on product quotations and maintain communication throughout the purchasing lifecycle.
  • Work with management, credit, and customers to promptly resolve payment issues.
  • Gather and report information about the company, competitors, pricing, products, and market trends.
  • Participate in professional development, company training, promotions, sales meetings, supplier seminars, and training schools.
  • Maintain accurate and timely records, including sales call schedules and expense reports.
  • Coordinate sales calls with vendors to introduce and demonstrate products, identify customer needs, and promote product and service solutions.
  • Use and champion digital tools, customer solutions, and services to gain a competitive advantage.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision insurance
  • Life insurance
  • Short-term and long-term disability insurance
  • 401(k) with employer match
  • Paid vacation and sick time
  • Paid company holidays and flexible personal days
  • Tuition reimbursement
  • Health and wellness programs
  • Flexible spending accounts
  • HSA accounts
  • Commuter transit benefits
  • Optional pet insurance, legal assistance, critical illness insurance, and home and auto insurance
  • Employee discount programs
  • Professional training and development programs
  • Career advancement opportunities
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