Outside Sales Representative

Charter Communications • Warren, OH

2d • Onsite

About The Position

As an Outside Sales Representative at Spectrum, you will represent the company’s telecommunications products through face-to-face interactions with prospective residential customers. You will visit assigned leads, assess customer needs, recommend suitable services, and help expand access to high-speed data and other communication solutions. The role offers a competitive base salary plus incentives, with top performers able to earn total compensation of over $100,000 per year. Employees can also receive free and discounted Spectrum internet, TV, and mobile services.

The position is primarily outdoors, with approximately 90% of work time spent outside in all seasons and possible exposure to inclement weather. Office time is minimal. The role requires travel to and from assigned territories and company facilities, including evenings and weekends as business needs dictate.

Requirements

• High school diploma or equivalent work experience.
• Ability to read, write, speak, and understand English.
• Engaging interpersonal skills.
• Ability to listen, develop needs-based sales strategies, and articulate pitches for products and services.
• Strong personal drive and motivation to sell to prospective customers.
• Ability to travel to and from assigned territories and company facilities, including during inclement weather.
• Familiarity with computer operating systems and software applications, and with consumer and commercial communication devices such as PDAs, smartphones, routers, modems, set-top converters, and wireless devices.
• Availability to work evenings and weekends, and as business needs dictate, to maximize prospective customer contact.
• Ability to work independently with little or no supervision.
• Valid driver’s license, car insurance, satisfactory driving record, and use of a reliable personal vehicle.
• Ability to travel door to door for extended periods through local communities.
• Ability to lift and transport 10–20 pounds.

Nice To Haves

• At least 2 years of sales or relevant work experience.
• Success in a previous sales position, prospecting, or cold calling; direct sales experience is preferred.
• Knowledge of cable or telecommunications services, especially data networking fundamentals, and ability to educate consumers about related products and services.

Responsibilities

• Acquire new residential customers by visiting assigned leads and introducing Spectrum’s offerings.
• Conduct consultative needs analyses and tailor product recommendations to prospective customers.
• Present sales proposals that align with customer needs and highlight Spectrum’s solutions.
• Complete sales documentation accurately, including dispositioning, order entry, and reporting.
• Participate in sales meetings and training sessions.
• Achieve monthly sales targets across high-speed data, mobile, landline phone, and video services.
• Monitor competitors’ activities within the territory and communicate relevant information to the manager.

Benefits

• Competitive base salary plus lucrative incentives; top performers can earn total compensation of over $100,000 a year.
• Free and discounted Spectrum internet, TV, and mobile services.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED