Outside Sales Representative

NEFCO Construction Supply LLC•Pittsburgh, PA

3d•$80,000 - $100,000•Onsite

About The Position

As a member of NEFCO’s outside sales staff, the Outside Sales Representative develops and manages existing customer relationships while prospecting for new customers. The representative sells products and services purchased by existing customers and works toward sales and profitability goals. The role involves calling on commercial construction jobsites and contractor offices, traveling throughout an assigned territory, and coordinating closely with customers, inside sales, vendors, and sales management. The representative is also responsible for certain employee timekeeping administration, including reviewing direct reports’ timecards and PTO requests, resolving timecard errors with employees, and approving timecards before the supervisor deadline.

Requirements

Ability to work in a fast-paced, high-pressure environment.
Strong technology skills, including the ability to use NEFCO’s CRM software and Microsoft Office Suite.
Goal-oriented, with personal integrity and a sense of urgency.
Excellent verbal and written communication skills.
Strong customer service skills.
Good organization and time-management skills.
Strong presentation, negotiation, and closing skills.
Reliable attendance and punctuality to support a high-quality, timely response to customers.
Self-motivated and able to work independently to meet or exceed goals.
Valid driver’s license and a sustained safe-driving record, as verified by a driver background check.
1–2 years of work experience; construction supply sales experience is preferred.
Ability to drive, converse verbally by phone and in person, identify and check written documents in mail and on a computer, climb stairs, stretch and bend, and traverse uneven jobsite terrain.

Nice To Haves

A degree is preferred, although industry experience may be considered in lieu of a degree.
Work experience in construction supply sales.
Previous sales experience with mechanical or electrical contractors.
Previous outside sales experience.

Responsibilities

Travel throughout the assigned territory to commercial construction jobsites and contractor offices.
Represent NEFCO professionally to customers and prospects within the assigned territory and account or jobsite assignments.
Own customer relationships and provide day-to-day customer service, including special or emergency deliveries.
Make regular, quality sales calls to customers and prospects in an economical and systematic order.
Introduce new products and make joint sales calls with vendor representatives and NEFCO Sales Management.
Assist inside sales during the quote and order process, maintain a strong working relationship with the inside sales team, and promptly follow up on quotes.
Consult with Sales Management about large quote opportunities and share competitive information with the inside sales team.
Identify prospective customers using market intelligence databases, business directories, customer leads, and industry organizations.
Use NEFCO’s CRM system to record sales activities and support transactional follow-up in accordance with company guidelines.
Use catalogs, brochures, and marketing literature in customer presentations; understand specification sheets and customer submittal requirements for key jobsites.
Attend sales meetings and product training sessions as required.
Help resolve customer complaints and problems and assist with delinquent accounts as needed.
Assist in developing and implementing territory sales plans.
Meet periodically with the Regional Manager to review forecasts and territory activities.
Maintain a professional representation of NEFCO and perform other duties inherent to the outside sales representative role.
Review direct reports’ timecards for accuracy and completeness, approve them before the supervisor deadline, and work with employees to correct errors.
Review and approve PTO requests.