Outside Sales

Galaxy Service Partners•Kalamazoo, MI

About The Position

Arcem Entry Systems is a growing commercial door and entry systems contractor serving commercial, industrial, and institutional clients across the Midwest. The company specializes in overhead doors, dock equipment, access control, and building entry solutions, and describes its culture as having low turnover, investment in operations, and support for its sales team. The Outside Sales Representative is an experienced, hunter-style B2B sales professional responsible for growing a territory in the Kalamazoo / Southwest Michigan market. The role is intended for someone with an existing book of business and relevant commercial sales relationships. The representative will transition commercial accounts to Arcem, develop new business, manage the full sales cycle, and coordinate with service, operations, and dispatch teams to support customer satisfaction and retention. The position includes regional travel and travel to company headquarters one to two times per month. Compensation is a base salary of $80,000 to $100,000 plus commission, with commission paid at the time of sale. The company offers a vehicle allowance or company vehicle with a fuel card, as well as medical, dental, and vision benefits. The role offers the opportunity to become the anchor sales leader in a high-growth regional market.

Requirements

  • At least 3 years of outside sales or account management experience in a commercial, industrial, or trades-related B2B environment.
  • Demonstrated ability to carry and grow a portable book of business in the Kalamazoo / West Michigan region.
  • Track record of closing and retaining mid-market commercial accounts worth $10,000–$50,000 or more annually.
  • Proficiency with CRM platforms such as Salesforce, HubSpot, ServiceTitan, or similar for pipeline management and forecasting.
  • Strong prospecting skills, including cold calling, LinkedIn outreach, referral development, and territory planning.
  • Valid driver's license and ability to travel regionally and to headquarters monthly.

Nice To Haves

  • Experience selling commercial overhead doors, dock levelers, sectional doors, rolling steel doors, access control, or related building products.
  • Familiarity with commercial construction, property management, warehousing, logistics, manufacturing, or industrial facility customer segments.
  • Knowledge of manufacturers such as Overhead Door, LiftMaster, Rytec, Assa Abloy, Horton, or similar.

Responsibilities

  • Transition an existing book of 10–15 or more commercial accounts to Arcem and serve as their primary relationship owner.
  • Develop new business through outbound prospecting, cold calling, networking, and targeted outreach.
  • Manage the full B2B sales cycle, including lead generation, needs assessment, proposal development, negotiation, closing, and account retention.
  • Maintain accurate pipeline, forecasting, and activity data in a CRM.
  • Collaborate with service, operations, and dispatch teams to support customer satisfaction and account retention.
  • Represent Arcem at customer sites, job walks, and industry networking events in the Kalamazoo / Southwest Michigan market.
  • Travel to company headquarters one to two times per month for sales meetings, training, and alignment.

Benefits

  • $80,000 to $100,000 base salary plus commission.
  • Commission paid at the time of sale, rather than on a delayed cycle.
  • Vehicle allowance or company vehicle with fuel card.
  • Medical, dental, and vision benefits.
  • Opportunity to become the anchor sales leader in a high-growth regional market.
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