Outside Sales Manager

Metals USA•Liberty, MO

12d

About The Position

Metals USA Flat Rolled Group, Inc. is seeking an Outside Sales Manager at its Liberty, Missouri location. The company is a national network of metal service centers that supplies processed carbon steel, stainless steel, and aluminum flat-rolled products. The role leads and develops a team of 4–5 Outside Sales Representatives and oversees a portfolio of more than 300 active customer accounts. It is responsible for revenue growth, customer relationship management, market expansion, and strategic account oversight. The manager ensures the sales team carries out company initiatives, meets revenue and profitability goals, and provides exceptional customer service. The position serves as a key liaison among Sales, Operations, Purchasing, Estimating, and Senior Leadership. The role includes coaching and evaluating sales representatives, setting sales objectives, managing sales performance and forecasts, and developing strategies to improve revenue, profitability, and market share. It also involves maintaining strategic customer relationships, supporting customer retention, resolving escalated service concerns, identifying new business opportunities, and coordinating with internal teams to meet customer requirements. Metals USA Flat Rolled Group, Inc. offers competitive wages and benefits, opportunities for professional growth, and an inclusive workplace. The company maintains a workplace free of substance abuse and provides equal employment opportunities.

Requirements

Bachelor's degree in business administration, marketing, construction management, or a related field.
At least 7–10 years of sales experience in industrial metals, fabrication, structural steel, aluminum, or stainless steel.
Experience managing large customer portfolios and driving revenue growth.
Demonstrated success leading outside sales teams in a B2B environment.
Strong leadership and employee development skills.
Advanced sales, negotiation, and customer relationship management abilities.
Ability to analyze sales performance, profitability, and market trends.
Excellent communication and presentation skills.
Strong understanding of the metals service center, fabrication, construction, or industrial manufacturing industries.
Proficiency in CRM systems, Microsoft Office products, and sales reporting tools.
Valid driver's license.

Nice To Haves

At least 3 years of sales leadership, supervisory, or team management experience; preferred.

Responsibilities

Directly supervise, coach, and develop 4–5 Outside Sales Representatives.
Conduct ride-alongs, account reviews, coaching sessions, and performance evaluations.
Set sales objectives and performance expectations for assigned team members.
Identify training needs and provide ongoing development opportunities.
Promote accountability, customer service, and continuous improvement.
Lead sales activities across a customer base of more than 300 active accounts.
Monitor sales performance, pipeline activity, margin attainment, and territory growth.
Develop and execute strategies to increase revenue, profitability, and market share.
Review quotes, pricing, forecasts, and customer opportunities to maximize profitability.
Support sales representatives with complex negotiations and strategic customer opportunities.
Maintain relationships with key and strategic accounts and participate in customer visits, business reviews, and contract discussions.
Support customer retention and satisfaction, resolve escalated customer concerns, and ensure account coverage and engagement plans are carried out.
Identify new business opportunities and target accounts, and partner with representatives on territory growth plans.
Support prospecting and major account acquisition efforts; analyze market trends, competitor activity, and customer needs.
Collaborate with Operations, Estimating, Purchasing, and Customer Service to support customer requirements.
Review and manage sales forecasts and revenue projections.
Keep CRM data, sales reports, and customer activity records accurate and current.
Monitor compliance with company policies, safety expectations, and ethical business practices.