Outside Sales & Design Consultant

The Container Store • New York, NY

24d

About The Position

The Outside Sales & Design Consultant sells and designs custom home spaces and organizational solutions through scheduled in-home appointments. The role coordinates each customer project from consultation and design through installation and organizing, aiming to provide a seamless customer experience. The consultant develops repeat clientele, referrals, and self-generated leads in addition to leads provided by The Container Store, and works as part of the local Custom Space Outside Sales and Design team. This is a full-time, exempt position with an 8-week paid training program, a $35,000 base draw, and uncapped commission; total take-home pay may exceed $120,000. The position requires travel to customer appointments within a radius of up to 100 miles and a flexible schedule that may include evenings, weekends, and additional hours.

Requirements

• College degree preferred; 2–5 years of outside sales experience preferred.
• Self-starter who is organized, creative, solutions-oriented, and able to manage time, appointments, and projects efficiently in a white-glove customer service environment.
• Knowledge of design principles and trends in custom spaces, interior design, fashion, and retail.
• Professional appearance and demeanor, with clear and effective verbal and written communication skills at all levels.
• Flexible, positive attitude and ability to prioritize high-value tasks and adapt quickly to changing priorities.
• Proficiency in Microsoft Outlook, Word, and Excel; Salesforce; AutoCAD-based design tools; and Windows-based systems, with strong overall technical skills.
• Reliable transportation for customer appointments within a travel radius of up to 100 miles; must maintain valid automobile insurance and meet applicable state inspection standards.
• Willingness to work a flexible schedule, including evenings, weekends, and additional hours as needed to meet customer and business demands.
• Must be at least 18 years of age.

Nice To Haves

• Experience with custom spaces or closets.

Responsibilities

• Meet or exceed sales goals, conversions, and positive customer survey targets by designing and selling complete, functional, and aesthetically appealing home solutions.
• Establish trust and rapport, understand customer needs, and present designs and customized plans clearly and professionally.
• Manage multiple customer projects simultaneously with attention to detail, accuracy, timely follow-up, and consistent communication.
• Develop clientele and new leads through customer relationships, networking, and referrals.
• Build relationships with local interior designers, home builders, realtors, and other industry professionals.
• Arrive promptly for scheduled appointments and work assignments, and attend installations as needed to support a positive customer experience and identify referral opportunities.
• Protect confidential and sensitive company and customer information.

Benefits

• Comprehensive benefits package, including health insurance.
• 8-week paid training program.
• $35,000 base draw followed by the opportunity to earn uncapped commission; stated total take-home pay may exceed $120,000.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed