Outside Sales & Design Consultant

The Container Store Inc.•South Huntington, NY
•$120,000

About The Position

The Outside Sales & Design Consultant sells and designs custom home spaces and organizational solutions for customers during in-home appointments. The role manages and coordinates customer projects across consultation, design, installation, and organizing, with the goal of delivering a seamless customer experience. The consultant builds repeat clientele, earns referrals, and generates leads in addition to leads provided by The Container Store. This full-time, exempt position is part of a local Custom Space Outside Sales and Design team. Compensation includes a competitive base draw, an eight-week paid training program, a ramp-up period, and uncapped monthly commission tied to sales performance. The posting states a $35,000 base draw and the opportunity to earn more than $120,000 in total take-home pay.

Requirements

  • Be at least 18 years of age.
  • Be organized, creative, solutions-oriented, and self-starting, with the ability to manage time, appointments, and projects efficiently in a white-glove customer service environment.
  • Communicate clearly and effectively at all levels, both verbally and in writing, with a professional appearance and demeanor.
  • Have a flexible, positive attitude; prioritize high-value tasks and adapt quickly to shifting priorities.
  • Be proficient in Microsoft Outlook, Word, and Excel, Salesforce, AutoCAD-based design tools, and Windows-based systems, with strong overall technical skills.
  • Have reliable transportation for customer appointments within a travel radius of up to 100 miles, maintain valid automobile insurance, and meet applicable state inspection standards.
  • Be willing to work a flexible schedule, including evenings, weekends, and additional hours as needed to meet customer and business demands.
  • Work in a smoke-free, drug-free environment.

Nice To Haves

  • A college degree.
  • Two to five years of outside sales experience.
  • Experience with custom spaces or closets.
  • Knowledge of design principles and trends in custom spaces, interior design, fashion, and retail industries.

Responsibilities

  • Meet or exceed sales goals, conversions, and positive customer survey targets by designing and selling complete, functional, and aesthetically appealing home solutions.
  • Establish trust and rapport, understand customer needs, and present projects and customized plans clearly and professionally.
  • Manage multiple simultaneous customer projects with attention to detail and accuracy, timely follow-up, and consistent, concise communication.
  • Develop clientele and generate leads through ongoing customer relationships, networking, and referrals.
  • Build relationships in the local community with interior designers, home builders, realtors, and other industry professionals.
  • Arrive promptly to scheduled appointments and work assignments, and attend installations as needed to support a positive customer experience and identify referral opportunities.
  • Maintain discretion regarding confidential or sensitive company and customer information.

Benefits

  • Comprehensive benefits package, including health insurance.
  • Eight-week paid training program.
  • $35,000 base draw.
  • Uncapped commission, with the opportunity to earn upwards of $120,000 in total take-home pay.
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