Outside Sales & Design Consultant

The Container Store • Fort Worth, TX

21d • $35,000

About The Position

The Outside Sales & Design Consultant sells and designs customized storage, organization, and organizational solutions for customers in residential settings and select small- to mid-sized business environments. The role manages and coordinates customer projects from in-home consultation through design, installation, and organizing, with the goal of providing a seamless customer experience. It develops repeat clientele, referrals, self-generated leads, and business-to-business and trade relationships that can create recurring revenue. The position is part of the local Custom Space Outside Sales and Design team and is described as full-time and exempt. Compensation includes a base draw, a ramp-up period, and uncapped sales commission.

The Container Store is a specialty retailer focused on storage and organization products and solutions. The company describes its culture as guided by Foundation Principles and offers a benefits package, paid training, and sales-based compensation.

Requirements

• 2–5 years of outside sales experience is preferred.
• Be at least 18 years of age.
• Be organized, creative, self-starting, and solutions-oriented, with the ability to manage time, appointments, and projects efficiently in a white-glove customer-service environment.
• Communicate clearly and effectively at all levels, verbally and in writing, and maintain a professional appearance and demeanor.
• Prioritize high-value tasks and adapt quickly to changing priorities with a flexible, positive attitude.
• Have proficiency in Microsoft Outlook, Word, and Excel; Salesforce; AutoCAD-based design tools; and Windows-based systems, with strong overall technical skills.
• Have reliable transportation for customer appointments within a travel radius of up to 100 miles, maintain valid automobile insurance, and meet applicable state inspection standards.
• Be willing to work a flexible schedule, including evenings, weekends, and additional hours as needed to meet customer and business demands.

Nice To Haves

• A college degree is preferred.
• Experience with custom spaces or closets is preferred.
• Knowledge of design principles and trends in custom spaces, interior design, fashion, and retail industries.

Responsibilities

• Meet or exceed sales goals, conversions, and positive customer survey targets by designing and selling complete, functional, and aesthetically appealing solutions for residential, business, and trade clients.
• Establish trust and rapport, understand customer needs, and present projects and customized plans clearly and professionally.
• Manage multiple simultaneous customer projects with attention to detail and accuracy, timely follow-up, and concise communication.
• Develop clientele and new leads through customer relationships, networking, referrals, and professional partnerships.
• Build local relationships with interior designers, home builders, realtors, property managers, senior living professionals, and other business partners.
• Identify, develop, and manage small- to mid-sized B2B and trade opportunities, including multi-unit, repeat, or phased projects.
• Arrive promptly for scheduled appointments and work assignments, and attend installations as needed to support a positive customer experience and identify referral opportunities.
• Maintain discretion with confidential and sensitive company and customer information.

Benefits

• Up to an 8-week paid training program.
• $35,000 base draw after the ramp-up period, with uncapped commission and the opportunity to earn upwards of $120,000 in total take-home pay.
• Comprehensive benefits package, including health insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed