Outside Sales & Design Consultant

The Container Store Inc.•Fairview, TX

About The Position

The Outside Sales & Design Consultant sells and designs customized storage, organization, and other custom-space solutions for customers in their homes and at select small to mid-sized businesses. The role works by appointment and coordinates customer projects from consultation and design through installation and organizing, with the goal of providing a seamless customer experience. The consultant builds repeat clientele and referrals, generates leads in addition to those provided by The Container Store, and develops B2B and trade relationships that can lead to recurring business. This is a full-time, exempt position on a local-market Custom Space Outside Sales and Design team. Compensation includes a base draw, a ramp-up period, and uncapped sales commission. The Container Store, established in 1978, is a specialty retailer focused on storage and organization products and solutions.

Requirements

  • College degree preferred; 2–5 years of outside sales experience preferred.
  • Custom spaces or closets experience preferred.
  • Be an organized, creative, solutions-oriented self-starter able to manage time, appointments, and projects efficiently in a white-glove customer-service environment.
  • Knowledge of design principles and trends in custom spaces, interior design, fashion, and retail.
  • Professional appearance and demeanor, with clear and effective verbal and written communication skills at all levels.
  • Flexible, positive attitude and ability to prioritize high-value tasks and adapt to shifting priorities.
  • Proficiency in Microsoft Outlook, Word, and Excel; Salesforce; AutoCAD-based design tools; and Windows-based systems, with strong overall technical skills.
  • Reliable transportation for customer appointments within a travel radius of up to 100 miles; maintain valid automobile insurance and meet applicable state inspection standards.
  • Willingness to work a flexible schedule, including evenings, weekends, and additional hours as needed to meet customer and business demands.
  • Must be at least 18 years of age.

Nice To Haves

  • College degree.
  • 2–5 years of outside sales experience.
  • Custom spaces or closets experience.

Responsibilities

  • Meet or exceed sales goals, conversion goals, and positive customer survey goals by designing and selling functional, aesthetically appealing solutions to residential, business, and trade clients.
  • Build trust and rapport, understand customer needs, and present designs and customized plans clearly and professionally.
  • Manage multiple customer projects simultaneously, maintaining detail, accuracy, timely follow-up, and clear communication.
  • Develop clientele and leads through customer relationships, networking, referrals, and professional partnerships.
  • Build local relationships with interior designers, home builders, realtors, property managers, senior living professionals, and other business partners.
  • Identify, develop, and manage small to mid-sized B2B and trade opportunities, including multi-unit, repeat, or phased projects.
  • Arrive promptly for scheduled appointments and work assignments, and attend installations as needed to support customer experience and identify referral opportunities.
  • Maintain discretion with confidential and sensitive company and customer information.

Benefits

  • Up to an 8-week paid training program.
  • $35,000 base draw.
  • Uncapped commission and the opportunity to earn upwards of $120,000 in total take-home pay.
  • Comprehensive benefits package, including health insurance.
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