Outside Sales & Design Consultant

The Container Store • El Segundo, CA

20d

About The Position

The Outside Sales & Design Consultant sells and designs custom storage and organizational solutions for residential customers and select small to mid-sized business and trade clients. The role conducts consultations at customers’ homes and business locations by appointment and manages projects from consultation and design through installation and organizing, coordinating each phase to provide a seamless customer experience. The consultant develops repeat clientele, referrals, and self-generated leads in addition to company-provided leads, while cultivating B2B and trade partnerships that can lead to recurring business. This is a full-time exempt position on the local Custom Space Outside Sales and Design team. Compensation includes a base draw, a ramp-up period, and uncapped commission tied to sales performance.

The Container Store describes itself as a specialty retailer focused on storage and organization products and solutions. Its stated purpose is to provide creative, multifunctional, customizable solutions that help customers save time and space and improve quality of life.

The position offers up to eight weeks of paid training, a $35,000 base draw, and the opportunity to earn upwards of $120,000 in total take-home pay through uncapped commission.

Requirements

• College degree preferred; 2–5 years of outside sales experience preferred.
• Self-starter who is organized, creative, solutions-oriented, and able to manage time, appointments, and projects efficiently in a white-glove customer service environment.
• Knowledge of design principles and trends in custom spaces, interior design, fashion, and retail.
• Professional appearance and demeanor, with clear and effective verbal and written communication skills at all levels.
• Flexible, positive attitude and ability to prioritize high-value tasks and adapt quickly to changing priorities.
• Proficiency with Microsoft Outlook, Word, Excel, Salesforce, AutoCAD-based design tools, and Windows-based systems, with strong overall technical skills.
• Reliable transportation for customer appointments within a travel radius of up to 100 miles; must maintain valid automobile insurance and meet applicable state inspection standards.
• Willingness to work a flexible schedule, including evenings, weekends, and additional hours as needed to meet customer and business demands.
• Must be at least 18 years of age.

Nice To Haves

• Experience with custom spaces or closets.
• College degree.

Responsibilities

• Meet or exceed sales goals, conversions, and positive customer survey targets by designing and selling complete, functional, and aesthetically appealing solutions for residential, business, and trade clients.
• Establish trust and rapport, understand customer needs, and present project designs and customized plans clearly and professionally.
• Manage and maintain multiple concurrent customer projects with attention to detail and accuracy, timely follow-up, and clear, concise communication.
• Develop clientele and generate leads through customer relationships, networking, referrals, and professional partnerships.
• Build relationships in the local community with interior designers, home builders, realtors, property managers, senior living professionals, and other business partners.
• Identify, develop, and manage small to mid-sized B2B and trade opportunities, including multi-unit, repeat, and phased projects.
• Arrive promptly for scheduled appointments and work assignments, and attend installations as needed to support the customer experience and identify referral opportunities.
• Maintain discretion regarding confidential and sensitive company and customer information.

Benefits

• Up to an 8-week paid training program.
• Health insurance.
• $35,000 base draw and uncapped commission, with the opportunity to earn upwards of $120,000 in total take-home pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed