Outside Recovery Associate (Illinois)
About The Position
The Outside Recovery Associate facilitates projects in the outdoor merchandising area, with a primary focus on helping customers load purchases into their vehicles. The role also includes pricing and zoning outdoor merchandise, unloading delivery trucks, collecting shopping carts, responding to customer inquiries, and keeping the store exterior clean and inviting. Associates follow the Outdoor Merchandising Guide to maintain displays that are easy for customers to shop and for associates to stock and maintain. The position uses standard office equipment and retail tools, and includes cross-training and participation in learning initiatives. No supervisory responsibilities are assigned.
Requirements
- Ability to work effectively and engage with a team in a fast-paced setting, demonstrating adaptability, proactivity, resourcefulness, and effectiveness.
- Excellent verbal and written communication skills.
- Ability to listen actively, ask relevant questions, and provide thorough, articulate responses.
- Demonstrated experience making sound professional decisions and evaluating options to achieve desired outcomes.
- Ability to adapt to changing priorities, unexpected challenges, and evolving business needs.
- Ability to work independently without direct oversight.
- Ability to use in-store computer systems, scanning technology, and wireless handheld devices.
- Ability to stand and/or walk for extended periods.
- Ability to repetitively lift, push, and/or pull a minimum of 30–50 pounds.
- Ability to use a ladder, pallet jack, and/or forklift.
- Ability to communicate verbally, effectively, and professionally with different audiences in person or via handheld transceiver.
- Close vision for computer-related activities.
Responsibilities
- Assist customers with loading purchases into their vehicles and provide exceptional customer service.
- Collect customer signatures on load-out tickets to confirm successful transactions.
- Perform load-outs safely and help provide a seamless shopping experience.
- Follow the Outdoor Merchandising Guide to maintain consistent outdoor presentation.
- Ensure products are accurately priced.
- Keep the parking lot, corral, and designated areas clean and well-maintained.
- Zone outdoor merchandising areas, including load lanes, nurseries, bullpens, and front sidewalks.
- Use standard office equipment, including telephones, copiers, fax machines, calculators, and computers.
- Operate retail equipment, including the Telxon gun, forklift, pallet jack, ladder, and other tools.
- Participate in cross-training for flexibility across departments and responsibilities.
- Participate in training programs, workshops, webinars, and other learning initiatives.
- Provide friendly, proactive, and professional support to internal and external customers, responding promptly to inquiries and concerns.
- Demonstrate Rural King’s values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
- Perform other duties as assigned.
Benefits
- 401(k) plan with a 100% match on the first 3% of contributions and a 50% match on the next 2%.
- Healthcare plans.
- Virtual doctor visits.
- Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic’s Complex Care Program.
- 15% associate discount.
- Dave Ramsey’s SmartDollar Program.
- Associate Assistance Program.
- RK Cares Associate Hardship Program.
- 24/7 chaplaincy services.
- Company-paid YMCA family membership.
- Eligible associates may receive overtime pay in accordance with applicable laws.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
