Outside Recovery Associate (Illinois)

Rural King • Plano, IL

11d • $15 - $18

About The Position

The Outside Recovery Associate facilitates efficient management of projects in the outdoor merchandising area, with a primary focus on helping customers load purchases into their vehicles. The role also supports pricing and zoning outdoor merchandise, unloading delivery trucks, collecting shopping carts, responding to customer inquiries, and keeping the store’s exterior clean and inviting. Associates follow the Outdoor Merchandising Guide to maintain consistent, shoppable displays and help ensure merchandise can be stocked and maintained effectively. The position has no supervisory responsibilities.

Requirements

• Ability to engage with a team in a fast-paced setting while demonstrating adaptability, proactivity, resourcefulness, and effectiveness.
• Excellent verbal and written communication skills.
• Ability to actively listen, ask relevant questions, and provide thorough, articulate responses.
• Demonstrated experience making sound professional decisions by evaluating options and relevant factors to achieve desired outcomes.
• Ability to adapt to changing priorities, unexpected challenges, and evolving business needs.
• Ability to work independently without direct oversight.
• Ability to use in-store computer systems, scanning technology, and wireless handheld devices.
• Ability to stand and/or walk for long periods.
• Ability to lift, push, and/or pull 30–50 pounds repetitively.
• Ability to use a ladder, pallet jack, and/or forklift.
• Ability to communicate verbally, effectively, and professionally with all audiences, in person or via handheld transceiver.
• Close vision for computer-related activities.

Responsibilities

• Assist customers with loading purchases into their vehicles and collect signatures on load-out tickets.
• Perform customer load-outs safely and help provide a seamless shopping experience.
• Follow the Outdoor Merchandising Guide to maintain consistent outdoor presentations.
• Price products accurately.
• Keep the parking lot, cart corral, and designated areas clean and well-maintained.
• Zone outdoor merchandising areas, including load lanes, nurseries, bullpens, and front sidewalks.
• Use standard office equipment, including telephones, copiers, fax machines, calculators, and computers.
• Operate retail equipment such as a Telxon gun, forklift, pallet jack, and ladder.
• Participate in cross-training for flexibility across departments and responsibilities.
• Participate in training programs, workshops, webinars, and other learning initiatives.
• Provide friendly, proactive, and professional support to internal and external customers, promptly addressing inquiries, concerns, and issues.
• Demonstrate Rural King’s values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
• Perform other duties as assigned.

Benefits

• 401(k) plan with a 100% match on the first 3% of contributions and a 50% match on the next 2%.
• Healthcare plans.
• Virtual doctor visits.
• Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic’s Complex Care Program.
• 15% associate discount.
• Dave Ramsey’s SmartDollar Program.
• Associate Assistance Program.
• RK Cares Associate Hardship Program.
• 24/7 Chaplaincy Services.
• Company-paid YMCA Family Membership.
• Eligible associates may receive overtime pay in compliance with applicable laws.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed