Outside Parts Sales Representative
About The Position
Rihm Family Companies is seeking an Outside Parts Sales Representative to increase parts sales with existing accounts and develop new business in an assigned territory. The role maintains and grows customer relationships through in-person visits and phone contact, promotes parts and accessories, and advises wholesale or retail customers. The position coordinates with counter staff, credit management, truck sales prospects, and service leadership to fulfill customer requirements and support sales activity. It also includes delivering orders, collecting returns, managing customer records, and completing sales, warranty, travel, and expense paperwork. This is a full-time, day-shift position based in Albert Lea, Minnesota, with a listed salary range of $60,000 to $115,000 per year.
Requirements
- High school diploma or GED.
- Experience in the heavy truck and commercial motor vehicle industry.
- Effective communication skills.
- Ability to follow up effectively with external customers and internal departments.
- Ability to use common-sense understanding to carry out instructions and achieve agreed-upon outcomes.
- Ability to use creativity to solve problems and meet customer needs within company guidelines.
- Basic computer skills.
- Proven time-management skills.
- Must be an independent problem solver and persistent.
Nice To Haves
- At least 1 year of inside or outside sales experience and a proven ability to reach, maintain, and exceed sales goals or quotas.
- General business coursework or sales training.
Responsibilities
- Regularly visit assigned customers and proactively prospect for new customers.
- Communicate parts orders and delivery instructions to counter personnel.
- Keep abreast of new products, competitors, and pricing trends.
- Coordinate relationships with new and used truck prospects and service leadership.
- Promote parts and accessories and advise wholesale or retail customers.
- Work with the Credit Manager to establish payment methods for wholesale parts and obtain credit approvals as needed.
- Follow up on and confirm customer requirements and orders to ensure satisfaction.
- Complete paperwork required to process warranty claims.
- Review special orders and pricing with the Parts Sales Manager for approval.
- Deliver orders to customers and pick up returns.
- Manage required reports and paperwork, including budgets, travel, call reports, and expense reports.
- Maintain customer records and logs.
- Perform other duties as needed to meet business needs.
Benefits
- Very competitive pay
- Generous paid time off plan and holidays
- Medical, dental, prescription, and vision coverage
- Health Savings Account with employer contribution
- Flexible Spending Account
- 401(k) savings plan with employer match
- Employer-paid basic term life and AD&D coverage
- Employer-paid long-term disability insurance
- Short-term disability available with employer contribution
- Supplemental accident, critical illness, and hospital indemnity insurance
- Company-paid training
- Employee Assistance Program
- Company discounts
- Red Wing Shoe safety footwear program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
