Outside Parts Sales Representative

RIHM FAMILY COMPANIES•Sauk Centre, MN

2d•$60,000 - $115,000

About The Position

Rihm Family Companies is seeking an Outside Parts Sales Representative to increase parts sales among existing accounts and develop new business in an assigned territory. The role serves wholesale and retail customers by promoting parts and accessories, maintaining customer relationships through in-person and phone contact, and coordinating with internal teams to support sales and customer needs. The position is based at Rihm Kenworth in Sauk Centre, Minnesota, and is full-time with a day shift.

Requirements

High school diploma or GED.
Experience in the heavy truck and commercial motor vehicle industry.
Effective communication skills.
Ability to follow up effectively with external customers and internal departments.
Ability to understand instructions using common sense and achieve agreed-upon outcomes.
Ability to use creativity to solve problems and meet customer needs within company guidelines.
Persistent and an independent problem solver.
Basic computer skills.
Proven time management skills.
Ability to frequently lift and/or move up to 50 pounds.
Ability to use arms, hands, and fingers to feel, grasp, push, pull, squeeze, and reach; frequently stand, walk, sit, stoop, kneel, and talk or hear; and meet the specified vision requirements.

Nice To Haves

At least 1 year of inside or outside sales experience, with a proven ability to reach, maintain, and exceed sales goals or quotas.
General business courses or sales training.

Responsibilities

Visit assigned customers regularly and proactively prospect for new customers.
Communicate parts orders and delivery instructions to counter personnel.
Stay informed about new products, competitors, and pricing trends.
Coordinate relationships with new and used truck prospects and service leadership.
Promote parts and accessories and advise wholesale and retail customers.
Work with the Credit Manager to establish payment methods for wholesale parts and obtain credit approvals when needed.
Follow up on and confirm customer requirements and orders to ensure satisfaction.
Complete paperwork needed to process warranty claims.
Review special orders and pricing with the Parts Sales Manager for approval.
Deliver orders to customers and pick up returns.
Manage required budgets, travel records, call reports, expense reports, and other paperwork.
Maintain customer records and logs.
Perform other duties as needed to meet business needs.

Benefits

Very competitive pay.
Generous paid time off plan and holidays.
Medical, dental, prescription, and vision coverage.
Health Savings Account with employer contribution.
Flexible Spending Account.
401(k) savings plan with employer match.
Employer-paid basic term life and AD&D coverage.
Employer-paid long-term disability insurance.
Short-term disability available with employer contribution.
Supplemental accident, critical illness, and hospital indemnity insurance available.
Company-paid training.
Employee Assistance Program.
Company discounts.