Outside Parts Sales Representative

Truck Centers, Inc. • Mount Vernon, IL

3d

About The Position

Truck Centers, Inc. is hiring an Outside Parts Sales Representative to serve customers in the Mt. Vernon area. The role focuses on building customer relationships, developing new business, growing existing accounts, and providing solutions for commercial vehicle and equipment parts needs. The representative works with parts and inventory systems, vendors, and customers to support sales and customer satisfaction. The role is Monday through Friday, with some nights and weekend hours potentially needed to support customer needs. Compensation is commission-based; a guaranteed salary is typically offered for a set period while the customer base is established, after which compensation switches to commission.

Requirements

• Valid driver's license and ability to meet insurance requirements.
• At least 5 years of parts sales experience.
• Demonstrated customer service experience.
• Thorough knowledge of basic computer operations and proficiency with the MS Office Suite.
• Strong organizational and time-management skills, including the ability to prioritize multiple projects, attention to detail, and a solution-focused outlook.
• Must participate in a pre-employment background check and drug screen.

Nice To Haves

• Heavy-duty truck parts experience is highly preferred.

Responsibilities

• Develop new business by identifying leads and building relationships with prospective customers.
• Maintain and grow existing accounts to meet or exceed sales goals.
• Use vehicle-parts knowledge and inventory systems to provide timely, accurate solutions to key customers.
• Look up parts, access technical information, and locate inventory on-site or across the Truck Centers, Inc. network.
• Partner with vendors to organize product demonstrations for customers.
• Handle warranty and return paperwork for assigned accounts.
• Address customer concerns with a positive, solution-focused approach to support satisfaction and repeat business.
• Recommend product lines or items that meet customer needs.
• Review account activity and pricing profiles to identify ways to better serve customers.
• Maintain regular contact with accounts, including on-site visits.

Benefits

• 401(k) with company match.
• Health insurance with three plan options.
• Vision insurance.
• Dental insurance.
• Paid time off, including paid volunteer time.
• Disability insurance.
• FSA and HSA options.
• Company-paid Life and AD&D insurance.
• Maternity leave.
• Employee assistance program.
• Wellness program.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed