Outreach Specialist- All Shifts

Bowery Residents' Committee • New York, NY

6d • Onsite

About The Position

BRC’s Transit Homeless Outreach team meets people sleeping in the subway system, builds trust, and helps them transition into housing and stability. The Outreach Specialist engages directly with individuals experiencing chronic homelessness, providing hands-on support and guidance. The role is intended for early-career professionals pursuing social work, public health, or human services. It is full-time, 37.5 hours per week, field-based, and part of a 24/7 program. Day, evening, and overnight shifts are available.

Requirements

• Associate degree or equivalent experience.
• Strong communication, documentation, and interpersonal skills.
• Ability to build trust and work effectively in the field.
• Valid driver’s license and willingness to travel across boroughs.
• Basic computer skills.

Nice To Haves

• Experience in outreach, social services, or behavioral health.
• Interest in working with individuals experiencing homelessness, mental illness, or substance use.
• Bilingual in Spanish, Polish, Russian, Chinese, or Korean.
• Internal candidates, such as Community Technicians with at least six months of experience, are encouraged to apply.

Responsibilities

• Conduct compassionate, street-based outreach in transit locations.
• Connect clients to housing, medical, mental health, and substance use services.
• Complete brief assessments, provide escorts, and make referrals.
• Document outreach activity and client interactions.
• Work primarily in high-need areas, including end-of-line stations.
• Collaborate with partner agencies and outreach teams.

Benefits

• Medical benefits and paid sick time starting Day One.
• Three or more weeks of vacation, 12 holidays, and personal time.
• 403(b) with employer match.
• Tuition assistance and career advancement opportunities.
• Professional development support.
• CPR/First Aid certification provided.
• Training in harm reduction, trauma-informed care, and Housing First.
• Supervision, mentorship, and clear internal growth pathways.
• A mission-driven team committed to staff wellbeing.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree