Outreach Manager (MN, Rochester)

Charlie Health•Rochester, MN
•$65,000 - $80,000•Hybrid

About The Position

Charlie Health is hiring an Outreach Manager to build relationships with clinical partners in the Rochester, Minnesota community and help patients, parents, and providers access its personalized virtual behavioral healthcare programs. The role contributes to new-market growth and community partnership development, working with internal teams to meet go-to-market goals and share market feedback that informs marketing and product strategies. The position requires frequent local field work, including meetings with patients, parents, providers, and referral partners.

Requirements

  • Must be based in Rochester, Minnesota.
  • Must be fluent in English.
  • 1–4 years of proven sales experience; owning and exceeding KPIs is a plus.
  • Ability to travel locally 4–5 days per week, within approximately one hour’s driving distance, to meet potential referral partners.
  • Reliable transportation and a valid driver’s license.
  • Ability to energize, advise, and persuade senior corporate personnel.
  • Strong interpersonal, relationship-building, and listening skills, with a consultative style.
  • Strong project management skills and demonstrated ability to manage details in a fast-paced, fluid environment.

Nice To Haves

  • Experience working with or selling to healthcare organizations.
  • Experience with Microsoft Office, Salesforce, and Zoom.
  • Experience owning and exceeding KPIs.

Responsibilities

  • Develop and operationalize go-to-market strategy for efficient new-market penetration.
  • Create, build, and manage relationships with referral sources across priority markets.
  • Work in the field 4–5 days per week, leading meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and establish community partnerships.
  • Design strategies to better support and engage referral partners across different channels.
  • Deepen Charlie Health’s penetration across existing partnerships.
  • Attend and lead educational meetings, marketing presentations, and networking events in person and via conference call.
  • Synthesize and share market feedback from partners, patients, and stakeholders to inform future marketing and product strategies.
  • Work with internal partners, including marketing, product, client success, and legal, to deliver go-to-market goals.

Benefits

  • Comprehensive benefits for full-time, exempt employees.
  • Target performance-based bonus.
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