Outreach Manager (SC, Columbia)

Charlie Health•Columbia, SC

2d•$65,000 - $80,000•Hybrid

About The Position

Charlie Health is hiring an Outreach Manager to help expand access to its personalized, virtual behavioral healthcare programs. The role builds relationships with clinical partners in the local community, helps patients, parents, and providers access programs, and supports new-market growth. The position involves frequent field work, collaboration with internal teams, and gathering market feedback to inform marketing and product strategies.

Requirements

Must be based in Columbia, South Carolina.
Must be fluent in English.
1–4 years of proven sales experience; owning and overachieving KPIs is a plus.
Ability to travel locally, within approximately one hour’s driving distance, 4–5 days per week for meetings with potential referral partners.
Reliable transportation and a valid driver’s license.
Ability to energize, advise, and persuade senior corporate personnel.
Strong interpersonal, relationship-building, and listening skills, with a natural consultative style.
Strong project management skills and the ability to manage details in a fast-paced, fluid environment.

Nice To Haves

Experience working with or selling to healthcare organizations.
Experience with Microsoft Office, Salesforce, and Zoom.

Responsibilities

Develop and operationalize go-to-market strategy for efficient new-market penetration.
Create, build, and manage relationships with referral sources across priority markets.
Work in the field 4–5 days per week, leading meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and strengthen community partnerships.
Design strategies to better support and engage referral partners across different channels.
Deepen Charlie Health’s penetration across existing partnerships.
Attend and lead educational meetings, marketing presentations, and networking events, both in person and via conference call.
Synthesize and share market feedback from partners, patients, and stakeholders to inform future marketing and product strategies.
Work with internal partners, including marketing, product, client success, and legal, to deliver go-to-market goals.