About The Position

As a Branch Manager in a Chase Branch, you will lead and manage all aspects of the branch, including growing deposits and investments, overseeing operations, and coaching the team. You will represent Chase’s brand and culture by delivering attentive, friendly service and creating a welcoming environment for clients and employees. You will provide banking solutions and financial technology, and collaborate with specialists to address clients’ financial needs. Before placement as a Branch Manager, you must successfully complete the Branch Manager Training Program. You must be able to travel as required for in-person training and meetings; some travel may be out of state. This position is subject to Dodd-Frank and Truth in Lending Act qualification requirements for Loan Originators. An employment offer is contingent on JPMorganChase’s review of criminal conviction history, credit report, NMLS information, and other relevant information. A felony conviction within the last seven years disqualifies candidates from consideration. Continued employment is contingent on compliance with applicable Loan Originator requirements and the SAFE Act, including NMLS registration or updating an existing registration after starting, annual renewal, and required updates.

Requirements

  • At least 2 years of management, Retail Banking, or equivalent Chase leadership experience.
  • High school degree, GED, or foreign equivalent.
  • Ability to work branch hours, including weekends and evenings.
  • Ability to travel as required for in-person training and meetings, including possible out-of-state travel.
  • Successful completion of the Branch Manager Training Program before placement.
  • Compliance with Dodd-Frank/Truth in Lending Act Loan Originator requirements and SAFE Act NMLS registration, renewal, and update requirements.
  • No felony conviction within the last seven years.
  • Leadership skills and a proven ability to coach and empower employees.
  • Ability to organize and manage competing priorities and develop plans for growth.
  • Strong decision-making skills and ability to thrive in a fast-paced, changing environment.
  • Experience maintaining a strong risk and control environment and commitment to operational integrity and policy compliance.
  • Ability to influence, educate, and connect teams, partners, and clients with technology.

Nice To Haves

  • College degree or military equivalent.

Responsibilities

  • Lead and motivate the branch team by communicating a clear vision and embodying company culture and values.
  • Use the Branch Scorecard to identify strategies for growing deposits and investments and achieving branch goals.
  • Understand and meet client needs to build lasting relationships and trust.
  • Build a high-performing team through coaching, feedback, and recognition.
  • Encourage ongoing learning and development within the team.
  • Develop relationships with local businesses and engage with the community.
  • Maintain a strong risk and control environment, exercise sound judgment and integrity, protect the company and clients, and follow policies and procedures.
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