Branch Manager - Columbia Market - Columbia, SC

JPMorgan Chase & Co. • Columbia, SC

1d • Onsite

About The Position

As a Branch Manager at Chase, you lead and manage all aspects of a branch, including growing deposits and investments, overseeing operations, and coaching the team. You create a welcoming environment for employees and clients, represent the company’s brand and culture, provide banking solutions and financial technology, and collaborate with specialists to address clients’ financial needs. You must complete the Branch Manager Training Program before placement and travel as required for in-person training and meetings, which may include out-of-state travel.

The position is subject to Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators and requires NMLS registration under the SAFE Act. Continued employment depends on meeting applicable registration, renewal, and compliance requirements. Employment offers are contingent on review of relevant background and financial information; felony convictions within the last seven years disqualify candidates.

Chase offers a competitive total rewards package, which may include base salary and, for eligible roles, commission-based pay or discretionary incentive compensation. Benefits and programs are eligibility-dependent and include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, and financial coaching. Additional compensation and benefits details are provided during hiring.

Requirements

• At least 2 years of management, Retail Banking, or equivalent Chase leadership experience.
• High school degree, GED, or foreign equivalent.
• Ability to work branch hours, including weekends and evenings.
• Demonstrated ability to create exceptional client experiences and foster an engaging branch culture.
• Proven leadership experience coaching and empowering employees.
• Ability to organize and manage competing priorities and develop plans for growth and success.
• Strong decision-making skills and ability to thrive in a fast-paced, changing environment.
• Experience creating and maintaining a strong risk and control environment, with commitment to operational integrity and policy adherence.
• Ability to influence, educate, and connect teams, partners, and clients with technology.
• Ability to travel as required for in-person training and meetings.
• Meet applicable Dodd Frank/Truth in Lending Act Loan Originator qualification requirements and SAFE Act NMLS registration requirements; a felony conviction within the last seven years disqualifies candidates.

Nice To Haves

• College degree or military equivalent.

Responsibilities

• Motivate the branch team by sharing a clear vision and embodying the company’s values of Service, Heart, Curiosity, Courage, and Excellence.
• Use the Branch Scorecard to identify strategies for growing deposits and investments and delivering branch goals.
• Understand and meet clients’ needs to build lasting relationships and trust.
• Build and cultivate a high-performing team through coaching, feedback, and recognition of successes.
• Encourage ongoing learning and development within the team.
• Build relationships with local businesses and engage with the community.
• Maintain a strong risk and control environment by exercising sound judgment, acting with integrity, protecting the company and clients, and following policies and procedures.
• Complete the Branch Manager Training Program before placement as a Branch Manager.
• Travel as required for in-person training and meetings, including possible out-of-state travel.
• Maintain required NMLS registration and comply with SAFE Act requirements, including registration or updating registration after starting and completing timely annual renewals and required updates.

Benefits

• Comprehensive health care coverage
• On-site health and wellness centers
• Retirement savings plan
• Backup childcare
• Tuition reimbursement
• Mental health support
• Financial coaching
• Competitive total rewards package, including base salary and, in eligible roles, commission-based pay and/or discretionary incentive compensation

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED