Assistant Branch Manager- Columbia, SC
About The Position
The Assistant Branch Manager works closely with the Branch Manager and staff to build customer relationships and identify customer needs. The role uses interpersonal skills and business knowledge to deliver an exceptional customer experience, and requires knowledge of the features of the company’s products and services. The Assistant Branch Manager interviews customers with professionalism, patience, curiosity, and a results-oriented approach. The position works onsite at a branch office; working from home is not permitted. Travel, including overnight travel, is required as needed.
Requirements
- High school diploma or equivalent.
- One to two years of experience in financial services dealing with customers and managing staff.
- Ability to meet current licensing requirements of various state and federal regulators.
- Ability to analyze relevant information and apply individual judgment.
- Advanced interpersonal relationship skills across varied social and business settings.
- Ability to maintain confidential business and personal information.
- Action- and results-focused approach.
- Strong verbal and written communication skills.
- Proficiency with Microsoft Office Suite products.
- Ability to work onsite at a branch office; working from home is not permitted.
- Ability to travel, including overnight travel, as required.
Nice To Haves
- Valid driver's license and ability to operate an automobile, unless there is no Branch Manager who can perform this function; in that case, these are essential job functions.
Responsibilities
- Develop and ensure branch growth, profitability goals, and objectives are met.
- Manage loans, including approving customer loans and sales finance contracts within delegated lending limits.
- Maintain branch delinquency control and personally engage with delinquent accounts as appropriate.
- Delegate daily solicitation assignments for new and existing customers.
- Oversee personnel management, including hiring, termination, disciplinary actions, and salary administration.
- Model and uphold impeccable customer service.
- Ensure timely and efficient communication to all branch employees.
- Follow up on audit results and recommendations.
Benefits
- Competitive pay
- Bonus potential
- Medical benefits
- Dental benefits
- Vision benefits
- 401(k)
- Paid time off
- Paid holidays
- Paid volunteer time
- Training programs and other developmental opportunities
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
