Outreach Executive 1

CVS Health • Colorado Springs, CO

1d

About The Position

The Outreach Executive develops relationships with community members to engage Medicare seniors with Oak Street Health and encourage them to become patients. Working closely with Outreach Managers, Outreach Directors, and Community Relationship Managers, the role supports local new-patient growth in an assigned territory through sales, community outreach, lead generation, and relationship management.

Requirements

• Ability to quickly connect with and influence the right people.
• Comfort navigating external barriers to create a positive experience.
• Ability to manage multiple priorities simultaneously.
• Ability to contribute as a team player to the overall effectiveness of the team.
• US work authorization.

Nice To Haves

• Sales and/or healthcare experience.
• Fluency in Spanish, Polish, Russian, or another language spoken by people in the communities served, where necessary.

Responsibilities

• Generate leads by engaging Medicare seniors through events and local community outreach.
• Attend scheduled meetings to learn about updates to services, workstreams, initiatives, sales systems, and marketing programs.
• Prospect and cold call assigned prospects and new leads, including leads from digital channels and other Outreach Executives.
• Nurture prospective patients and identify new prospects through email, phone, and networking.
• Collaborate with Community Relationship Managers, other Outreach Executives, Outreach Managers, and Outreach Directors to generate leads among community members and insurance agents.
• Maintain consistent contact with prospects to support engagement and new-patient growth in the assigned territory.
• Record customer information and sales activity in the CRM and other business systems.
• Serve as a point of contact for clinical or center teams with questions about patients.
• Address concerns or complaints from prospects and patients by understanding the issue or directing them to another Oak Street Health employee.
• Perform other duties as assigned.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources supporting physical, emotional, and financial well-being, based on eligibility
• Potential eligibility for a CVS Health bonus, commission, or short-term incentive program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed