Outreach & Enrollment Specialist, Tampa Campus

National Louis University•Tampa, FL

3d•$48,431 - $67,803

About The Position

The Outreach & Enrollment Specialist executes National Louis University’s Enrollment and Outreach strategic plan to meet and exceed new student enrollment goals. The role builds relationships with school and community partners, participates in and conducts local and regional recruitment events, and supports prospective students as they move through the enrollment process. The specialist communicates information about NLU admission requirements, program offerings, basic financial aid requirements, and scholarship opportunities. They connect with prospective students through email, social media, phone, and in-person interactions; track inquiries and follow-up tasks; and report on prospect activity, applications, and student outcomes through enrollment. The role also develops relationships with partners and other community networks, identifies new educational partnerships, and shares recommendations with management about recruitment strategies, customer service, communications, and recruitment programs.

Requirements

Bachelor’s degree.
1–3 years of experience working with students in an educational setting and/or experience in a sales environment.
1–3 years of experience with Microsoft Word, Excel, and PowerPoint.
Experience with Student Information Systems.
Knowledge of social media tools such as Instagram, Snapchat, Facebook, and Twitter.

Responsibilities

Maintain knowledge of programs and the enrollment process, and communicate NLU admission requirements, program offerings, basic financial aid requirements, and scholarship opportunities to prospective students and stakeholders.
Contact prospective students, determine their educational needs, and promptly respond to their needs and concerns through email, social media, phone, and in-person interactions.
Monitor system task lists to ensure inquiries and tasks are completed in a timely manner, and meet or exceed the high contact strategy plan.
Prepare reports and track prospects’ and suspects’ inquiries, applications, and student outcomes through enrollment.
Build relationships with partners and serve as their primary point of contact to increase knowledge of the NLU community and generate inquiries.
Pursue new educational partners through outreach and networking.
Develop and maintain enrollment-supporting relationships with alumni, current students, the business community, professional organizations, and student groups.
Plan, attend, and document participation in information sessions, school and district events, education fairs, and community events.
Provide management with feedback and recommendations regarding recruiting strategies, customer service, communication, and recruitment programs.