Outreach & Data Quality Supervisor

State of Indiana•Indianapolis, IN

About The Position

The Outreach & Data Quality Supervisor serves as the Subject Matter Expert for the Data Quality Team within the Vital Records Division of the Indiana Department of Health. The role oversees the accuracy, completeness, and quality of birth, death, and fetal death registrations and ensures compliance with state requirements and CDC reporting obligations. It provides direct supervision to 2–3 outreach coordinators and manages outreach activities, data review processes, training delivery, and operational support workflows related to Vital Records. The supervisor ensures information collected through field outreach, provider communication, and system-based data submissions is accurate, complete, and aligned with regulatory standards. The role coordinates statewide training, promotes best practices for data integrity, and guides the team in resolving data discrepancies and procedural challenges. The salary traditionally starts at $42,900 and may be commensurate with education and work experience.

Requirements

Specialized knowledge of the program area, including pertinent rules and regulations.
Specialized knowledge of applicable legislation, guidelines, agency policy, and professional standards and practices.
Ability to research, analyze, and compile topics related to the program area.
Ability to communicate effectively.
Ability to operate effectively in a group decision-making process.
Tact in dealing with agency personnel and the public.
Specialized knowledge of accounting and budgeting.
Ability to perform essential functions with or without reasonable accommodation.

Responsibilities

Research and compile information about program procedures, needs, and policies.
Answer customer questions about program policies and procedures.
Establish, organize, and maintain current and historical program files.
Assist with program reports, application development, budget allocations, and purchasing consultative services.
Maintain, monitor, and order program assets.
Assist the supervisor with developing and planning the overall program and its role within the agency.
Schedule, prepare, and disseminate program-related training materials.
Oversee the accuracy, completeness, and quality of birth, death, and fetal death registrations.
Ensure compliance with state requirements and CDC reporting obligations.
Supervise 2–3 outreach coordinators and manage outreach activities, data review processes, training delivery, and operational support workflows.
Coordinate statewide training efforts and promote best practices for data integrity.
Guide the team in resolving data discrepancies and procedural challenges.

Benefits

Three medical plan options, including prescription coverage, as well as vision and dental plans.
Wellness Rewards Program with gift card rewards for completing wellness activities.
Health savings account with bi-weekly state contributions.
Deferred compensation 457(b) account with employer match.
Two fully funded pension plan options.
Leave policies including paid New Parent Leave, paid Childbirth Recovery Leave for eligible mothers, community service leave, vacation, personal and sick leave.
12 paid holidays, or 14 in election years.
Education Reimbursement Program.
Group life insurance.
Referral Bonus program.
Employee assistance program with covered behavioral health visits.
Eligibility as a qualified employer for the Public Service Loan Forgiveness Program.
Free parking for most positions.
Free LinkedIn Learning access.