Outreach Counselor - South County Integrated Team

Open Sky Community Services•Southbridge, MA

About The Position

Adult Community Clinical Services is a Department of Mental Health-funded service that delivers evidence-based interventions within a clinically focused model. It serves people diagnosed with mental illness or dual diagnosis who live in their own homes, apartments, or group living environments. Services help people transition to more independent environments while maximizing natural supports, building skills, and achieving personal goals. The multidisciplinary teams include clinicians, substance use counselors, nurses, peer staff, housing counselors, outreach counselors, and direct care staff. Outreach Counselors act as liaisons among people served, community agencies, and families to coordinate treatment, including with employment and education entities, emergency service providers, and outpatient clinics. They cultivate mutually respectful partnerships, set appropriate limits, and maintain a helping role with individuals and family members. They encourage people to look beyond perceived limitations and provide tools for success.

Requirements

  • High school diploma, GED, or equivalent.
  • Valid driver’s license, reliable and insured vehicle, and acceptable driving record.
  • Reliability, willingness to learn, and openness to new opportunities.

Responsibilities

  • Deliver interventions identified in the Treatment Plan under the supervision of licensed clinical staff.
  • Implement activities that create opportunities to develop valued roles and personal relationships in the community.
  • Provide side-by-side support and coaching to help individuals socialize.
  • Conduct individual and group activities to increase individuals’ readiness to engage in rehabilitation.
  • Help individuals secure adequate financial support by assisting them in finding gainful employment or applying for entitlements.
  • Participate in the on-call rotation.
  • Coordinate treatment among people served, families, community agencies, employment and education entities, emergency service providers, and outpatient clinics.

Benefits

  • Individual and group supervision, professional development, and training opportunities.
  • Paid time off starting at 29 days in the first year, including 12 paid holidays; increases to 32 days in the second year, with a current maximum of 43 days.
  • Tuition reimbursement for higher education and reimbursement for various Human Services certifications.
  • Medical, dental, and vision insurance with prescription plan.
  • 403(b) retirement plan with employer match.
  • Employer-paid life insurance.
  • Eligible employer for the Public Student Loan Forgiveness Program.
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