South County GO TEAM Liaison

Family Service Of Rhode Island•Providence, RI

3d•Onsite

About The Position

The South County GO TEAM® Liaison provides on-scene crisis intervention, emergency screening and triage, information, emotional and language support, and referrals in collaboration with law enforcement for individuals and families affected by crime, victimization, or trauma. The liaison also provides follow-up support and resources related to the criminal justice system, trauma treatment, basic needs, and government benefits. The position maintains an assigned presence at the South Kingstown, Richmond, and Narragansett Police Departments, participates in ridealongs as permitted, and responds to incidents and schools in assigned communities. The liaison may also respond to New Shoreham during critical incidents and provide coverage across GO TEAM® partnerships as requested. The role involves collaboration with law enforcement, schools, hospitals, DCYF, and other community partners, as well as participation in meetings, training, supervision, professional development, and community events. The role requires work across police departments and community locations, including settings that may be stressful or involve people experiencing acute distress. Travel between community locations and office sites is required.

Requirements

Bachelor’s degree in social work, counseling, criminal justice, or a related field is preferred.
Demonstrated skills in crisis management, crisis intervention, and de-escalation.
Excellent verbal and written communication and interpersonal skills, with the ability to establish rapport with individuals and families experiencing crisis.
Valid driver’s license, reliable transportation, and proof of current automobile insurance.
Ability to use a computer, the internet, and documentation software.
Ability to work independently, take initiative, and collaborate effectively as part of a team.
Ability to travel among community locations and office sites, including using walkways, stairs, and/or elevators.
Ability to lift up to 20 pounds.
Ability to communicate effectively verbally and in writing.

Nice To Haves

Experience working with law enforcement is strongly preferred.
Residence in Washington County, Rhode Island, is preferred to support timely community-based responses.
English/Spanish verbal and written bilingual skills are highly preferred.
Knowledge of local community and Rhode Island victim services, trauma-informed care, behavioral health, and community-based service systems is highly preferred.
Prior experience working with victims of crime and individuals, children, and families affected by trauma is highly preferred.
Bilingual/ASL skills receive additional compensation of 6% above base pay; multilingual skills receive additional compensation of 8% above base pay.

Responsibilities

Provide culturally responsive and inclusive services that respect each person's and family's background, identity, values, language, beliefs, abilities, and preferences.
Provide crisis intervention, triage, screening, and assessment for victims of crime and people affected by trauma in collaboration with law enforcement.
Respond to incidents involving children and youth exposed to trauma and individuals and families affected by crime or victimization.
Provide emotional support and psychoeducation about the effects of trauma, and share information about available services and resources.
Help victims and families develop individualized safety plans and identify immediate and ongoing needs.
Accompany victims, as appropriate and requested, to law enforcement interactions, forensic interviews, legal proceedings, and related appointments or processes.
Provide follow-up services and referrals supporting recovery, safety, and access to trauma treatment, victim services, basic needs assistance, and government benefits.
Maintain an assigned presence at South Kingstown, Richmond, and Narragansett Police Departments, participate in ridealongs as permitted, and respond promptly to victims in the assigned community.
Respond to New Shoreham as needed during critical incidents and provide coverage to other GO TEAM® partnerships as requested by program management or the victim service director.
Respond to schools in assigned communities and collaborate with School Resource Officers and school personnel on student safety, well-being, and support needs.
Collaborate with community partners, including DCYF, schools, and hospitals, to meet individual and family needs.
Maintain confidentiality and handle sensitive information in accordance with applicable laws, including HIPAA where applicable, and FSRI policies and procedures.
Collect, enter, and maintain demographic, service, and outcome data required by funders, law enforcement, and grant proposals.
Complete professional and administrative documentation and forms in accordance with agency standards and deadlines.
Assist with developing and delivering training for law enforcement personnel and community stakeholders on trauma, behavioral health crisis response, victim support, and police-community partnerships.
Represent FSRI and its law enforcement partners at community events, conferences, and presentations.
Attend police department meetings, functions, and training as requested; attend Healing Department and Victim Services team meetings as scheduled.
Participate in at least one FSRI agency-wide committee, scheduled supervision, and relevant professional development.