Outpatient Front Desk Coordinator

Whittier Health Network • Westborough, MA

6d • $20 - $24 • Onsite

About The Position

The Outpatient Front Desk Coordinator works in Whittier Rehabilitation Hospital’s outpatient department in Westborough, Massachusetts. This vital role supports a seamless experience for new patients by handling inquiries, verifying information, coordinating schedules, and maintaining accurate patient records. The coordinator greets patients warmly and provides a smooth transition into outpatient therapy services. The role is full-time, in person, and weekdays only.

Requirements

• Customer service experience.
• Knowledge of office-related equipment.
• Strong attention to detail.
• Excellent organizational skills and time management.
• Social, kind, and dependable approach.
• Ability to excel in a team environment.

Responsibilities

• Serve as the primary point of contact for all PT, OT, and SLP outpatients and help ensure a smooth transition into services.
• Interact pleasantly and assertively with visitors, employees, and callers, using good judgment in each encounter.
• Maintain an efficient and productive working environment.
• Provide administrative support requiring independent decision-making.
• Handle inquiries, verify information, coordinate schedules, and maintain accurate patient records.

Benefits

• 401(k)
• Continuing education credits
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed