Outpatient Clinical Care Assistant - Pediatrics

Cleveland Clinic

8d•Onsite

About The Position

The Outpatient Clinical Care Assistant supports the outpatient pediatric clinic at Cleveland Clinic Main Campus, which serves general pediatrics and pediatric subspecialties. The clinic has 59 exam rooms organized into five pods, with each subspecialty aligned to a designated pod and supported by a primary nursing team. The assistant provides basic patient care under the supervision of a Registered Nurse (RN) or Licensed Independent Provider (LIP), and works alongside a dedicated healthcare team while developing skills with advanced technologies and techniques. The schedule consists of two weekly 10-hour day shifts, from 7:00 a.m. to 5:30 p.m. The role also involves administrative and clerical support, clinic setup and closing, and maintaining clean, stocked, and orderly work areas. Caregivers must follow standard precautions and use personal protective equipment as required.

Requirements

High school diploma or GED.
Successful completion of Basic Life Support (BLS) certification through the American Heart Association (AHA) or American Red Cross within the new-hire period.
One year of recent healthcare experience in a hospital, ambulatory, homecare, assisted living, nursing home, or long-term care setting.
Ability to meet the physical requirements of the role, including full-body motion to move and lift patients, manual finger dexterity with good eye-hand coordination, and extensive standing and walking.
Ability to exert up to 20 pounds of force occasionally, up to 10 pounds frequently, and a negligible amount constantly.

Nice To Haves

Proficiency in the use of electronic medical records.

Responsibilities

Complete the patient rooming process, including measuring vital signs, height, and weight; completing intake questions and documents; and reporting abnormal findings to an RN or LIP.
Collect patient specimens, perform point-of-care testing, and prepare specimens for transport to the laboratory.
Prepare patients for exams, tests, and procedures, and assist with exams, treatments, and procedures using sterile techniques when applicable.
Perform directed patient treatments, including applying heat or cold, simple sterile dressing changes, and applying or removing casts, braces, and splints.
Assist with procedures such as EKGs, Holter monitor application, pulse oximetry, hearing and vision screening, disinfection, and sterilization.
Document in the electronic health record and assist with management of in-baskets and closure of care gaps.
Set up the clinic for daily operations and close it according to departmental guidelines.
Stock supplies and linens as applicable; clean, monitor expiration dates, and restock the dressing supply cart; check AED units and oxygen tanks; and empty needle boxes using appropriate safety measures.
Maintain designated work areas in a clean and orderly manner.
Perform assigned administrative or clerical duties, including filing, reception, scheduling, data entry, patient outreach, and patient registration.