Medical Assistant/Outpatient Clinical Care Assistant - Pulmonology

Cleveland Clinic

1d•Onsite

About The Position

Join Cleveland Clinic’s Independence Family Health Center, a patient-friendly facility offering primary care, express care, and specialty services. The Medical Assistant/Outpatient Clinical Care Assistant supports patients and caregivers in a fast-paced outpatient setting. The role is considered under either the Outpatient Clinical Care Assistant or Medical Assistant duties, depending on qualifications and assignment, and involves patient care, clinical support, documentation, and coordination with clinical and administrative staff. The Outpatient Clinical Care Assistant provides or assists with patient care under the supervision of a Registered Nurse or Licensed Independent Provider. Duties include rooming patients, collecting specimens, performing point-of-care tests, assisting with examinations and procedures, administering directed treatments, documenting in the electronic health record, and maintaining clinic readiness and supplies. The Medical Assistant supports screenings and treatments by updating patient health information, collecting specimens, performing tests, documenting care, monitoring patients, and administering specific medications under provider direction. The role also maintains clinical areas and equipment and performs administrative duties. The caregiver works Monday through Friday, 8:00 a.m. to 4:30 p.m., four days per week. The schedule is listed as variable.

Requirements

For the Outpatient Clinical Care Assistant assignment: high school diploma or GED.
For the Outpatient Clinical Care Assistant assignment: one year of recent healthcare experience in a hospital, ambulatory, homecare, assisted living, nursing home, or long-term care setting.
Understanding of human anatomy, basic patient care activities, and math.
Additional formal training or education may substitute for some or all of the required experience for the Outpatient Clinical Care Assistant assignment.
For the Medical Assistant assignment: graduation from an approved medical assisting program or military training as a hospital Corpsman (HM), Combat Medic (68W), or Medical Service Technician (4N0X1).
For the Medical Assistant assignment: completion of a clinical externship or extensive clinical experience.
Basic Life Support (BLS) certification through the American Heart Association or American Red Cross; if not already obtained, certification must be obtained during the new-hire period.
Manual dexterity to operate office equipment.
Good visual acuity through normal or corrected vision.
Ability to meet the stated Light Work physical demands, including exerting up to 20 pounds occasionally and/or up to 10 pounds frequently.

Responsibilities

Provide or assist with outpatient patient care under the supervision of a Registered Nurse or Licensed Independent Provider.
Complete patient rooming, including vital signs, height and weight, intake questions, documentation, and reporting abnormal findings.
Collect patient specimens, perform point-of-care testing, and prepare specimens for transport to the laboratory.
Prepare patients for and assist with examinations, tests, and procedures, including EKGs, Holter monitor application, pulse oximetry, hearing and vision screening, disinfection, and sterilization.
Administer directed treatments, including heat or cold applications, simple sterile dressing changes, and applying or removing casts, braces, and splints.
Review printed instructions with patients and assist with wound care.
Document care in the electronic health record.
Help set up the clinic for daily operations, manage in-baskets, close care gaps, maintain clean and orderly work areas, and close the clinic.
Stock supplies and linens; clean and monitor expiration dates; restock dressing supply carts; check AED units and oxygen tanks; and empty needle boxes using appropriate safety measures.
Initiate CPR and other emergency measures.
For the Medical Assistant assignment, gather and update health-maintenance information, identify medication changes, update allergy information, collect specimens, perform tests, and document patient care.
Monitor and communicate changes in patient condition; administer specific medications under provider direction.
Maintain equipment, medical supplies, and examination areas.
Perform administrative and clerical duties such as filing, reception, scheduling, data entry, and patient registration.
Follow standard precautions and use personal protective equipment as required.