Medical Assistant/Outpatient Clinical Care Assistant - Urology

Cleveland Clinic•Cleveland, OH

1d•Onsite

About The Position

Cleveland Clinic is hiring a Medical Assistant/Outpatient Clinical Care Assistant to support patients and caregivers in a fast-paced outpatient urology setting. The role may be performed as an Outpatient Clinical Care Assistant or Medical Assistant, with responsibilities varying by position. The schedule is full-time, with hours between 9:00 a.m. and 5:30 p.m. on days. As an Outpatient Clinical Care Assistant, the caregiver supports patient care under the supervision of a Registered Nurse or Licensed Independent Provider. Duties include rooming patients, collecting specimens, performing point-of-care tests, preparing patients for examinations and procedures, administering directed treatments, assisting with wound care, documenting in the electronic health record, and preparing and maintaining the clinic and its supplies. The role also includes monitoring patient conditions, following safety measures, and initiating CPR or other emergency measures when needed. As a Medical Assistant, the caregiver supports a welcoming environment for patients, families, and visitors and works with clinical and administrative staff. Duties include assisting with screenings and treatments, updating health and medication information, collecting specimens, performing tests, documenting care, monitoring and communicating patient condition changes, administering specified medications under provider direction, maintaining clinical equipment and supplies, and performing administrative and clerical tasks. The position requires full-body movement to move and lift patients, manual finger dexterity and good eye-hand coordination, and extensive standing and walking. It is classified as Medium Work, with specified force requirements. Personal protective equipment is used as required under standard precautions.

Requirements

For the Outpatient Clinical Care Assistant role: high school diploma or GED.
For the Outpatient Clinical Care Assistant role: one year of recent healthcare experience in a hospital, ambulatory, homecare, assisted living, nursing home, or long-term care setting.
Understanding of human anatomy, basic patient care activities, and math.
Additional formal training or education may substitute for some or all of the required experience for the Outpatient Clinical Care Assistant role.
For the Medical Assistant role: graduation from an approved medical assisting program or military training as a hospital Corpsman (HM), Combat Medic (68W), or Medical Service Technician (4N0X1).
For the Medical Assistant role: completion of a clinical externship or extensive clinical experience.
Basic Life Support (BLS) certification through the American Heart Association or American Red Cross; if not already held, it must be obtained during the new-hire period.

Responsibilities

Provide or assist with outpatient patient care under the supervision of a Registered Nurse or Licensed Independent Provider.
Complete patient rooming, including taking vital signs, height and weight, asking intake questions, documenting information, and reporting abnormal findings.
Collect patient specimens, perform point-of-care testing, and prepare specimens for transport to the laboratory.
Prepare patients for and assist with examinations, tests, and procedures, including EKGs, Holter monitor application, pulse oximetry, hearing and vision screening, disinfection, and sterilization.
Administer directed treatments, including applying heat or cold, simple sterile dressing changes, and applying or removing casts, braces, and splints.
Review printed instructions with patients and assist with wound care.
Document patient care in the electronic health record.
Set up the clinic for daily operations, manage in-baskets and care gaps, maintain orderly work areas, and close the clinic.
Stock supplies and linens; clean and monitor expiration dates; restock dressing supply carts; check AED units and oxygen tanks; and empty needle boxes using appropriate safety measures.
Initiate CPR and other emergency measures.
Assist with screenings and treatments by gathering and updating health maintenance information, identifying medication changes, updating allergy information, collecting specimens, performing tests, and documenting patient care.
Monitor and communicate changes in patient condition and administer specified medications under provider direction.
Maintain equipment, medical supplies, and examination areas.
Perform administrative and clerical duties, including filing, reception, scheduling, data entry, and patient registration.