Clinical Assistant (Medical Assistant Required) - Urology

Mount Sinai Health System • New York, NY

9d

About The Position

The Milton and Carroll Petrie Department of Urology, housed within the Icahn School of Medicine at Mount Sinai, is a leader in clinical practice, education, and research. Its faculty perform complex procedures through a minimally invasive urologic surgery program that includes robotics, laparoscopy, and endoscopy, while also advancing research and training future leaders.

The Clinical Assistant provides clinical and administrative support to physicians and surgeons and coordinates patient care, serving as a liaison among physicians, patients, families, healthcare providers, homecare providers, and insurance companies. The role also mentors and trains less experienced staff members.

Requirements

• High school diploma or GED.
• Completion of a Medical Assistant certificate program from an accredited school.
• At least 3 years of experience as a Medical Assistant.
• BCLS certification required; issuing authority must be the American Heart Association.

Responsibilities

• Serve as a liaison among physicians, patients, families, healthcare providers, nursing homes, homecare providers, patient employers, and insurance companies to support quality patient care at campus and offsite satellite offices.
• Coordinate daily activities of physician team staff to promote effective and efficient operations.
• Support patient care, including checking schedules and organizing patient flow; accompanying patients to exam and procedure rooms; assisting with walking, transferring, and dressing; collecting and processing specimens; conducting point-of-care testing; preparing patients for examinations; assisting physicians with procedures; taking vital signs; relaying instructions; and answering calls.
• Perform clerical duties, including sending and receiving medical records, obtaining lab and x-ray reports and other records, completing forms and requisitions, and maintaining patient charts using the EMR, a database, or manual processes.
• Enter orders into the EMR or prepare prescription refill requests for review and approval by the ordering physician.
• Perform medical scribe functions as directed by the supervising physician, depending on departmental needs.
• Inventory, order, or restock medical supplies as applicable.
• Prepare examination rooms and instruments using sterilization techniques established by hospital and infection-control policies.
• Maintain required logs for medication refrigeration, point-of-care testing, sterilization, crash carts, and other applicable processes.
• Check expiration dates on medications and medical supplies and dispose of expired items according to institutional policy.
• Follow personal protective equipment requirements for protection from blood and other potentially infectious body fluids, chemical disinfectants, radiation, and other hazardous substances.
• Schedule appointments or book surgeries and procedures, or coordinate with the Surgical Coordinator to verify times with patients and prepare charts, pre-admissions, and consent forms.
• Perform phlebotomy duties when required.
• Check, verify, and update insurance information using internal or web sources and perform or verify pre-certification for procedures as necessary.
• Train and mentor Level I Medical Assistant staff.
• Assist in establishing Medical Assistant I and II schedules and workflows to meet practice needs and patient volumes.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED