Medical Assistant/Outpatient Clinical Care Assistant - Urology

Cleveland Clinic

1d•Onsite

About The Position

Join Cleveland Clinic’s Independence Family Health Center, a patient-friendly facility offering primary care, express care and specialty services. The role supports patients and caregivers in a fast-paced outpatient setting and is considered for either an Outpatient Clinical Care Assistant or Medical Assistant. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m., four days per week. The Outpatient Clinical Care Assistant provides or assists with patient care under the supervision of a Registered Nurse or Licensed Independent Provider. Work includes rooming patients, collecting specimens, performing point-of-care tests, preparing patients for exams and procedures, documenting in the electronic health record, maintaining clinic spaces and supplies, and assisting with care and emergency measures. The Medical Assistant supports a welcoming patient environment and works with clinical and administrative staff on medication management, patient monitoring and clinical and office tasks. The position involves hands-on patient care, compliance and coordination with interdisciplinary teams. The position requires compliance with standard precautions and use of personal protective equipment as required. Cleveland Clinic requires new hires to undergo controlled-substance testing and participate in its influenza prevention program, including annual vaccination or an approved exemption.

Requirements

Outpatient Clinical Care Assistant: High school diploma or GED.
Outpatient Clinical Care Assistant: One year of recent healthcare experience in a hospital, ambulatory, homecare, assisted living, nursing home or long-term care setting.
Outpatient Clinical Care Assistant: Understanding of human anatomy, basic patient care activities and math.
Outpatient Clinical Care Assistant: Basic Life Support certification through the American Heart Association or American Red Cross is required within the new-hire period if not already obtained.
Medical Assistant: Graduation from an approved medical assisting program or military training as a hospital Corpsman (HM), Combat Medic (68W) or Medical Service Technician (4N0X1).
Medical Assistant: Completion of a clinical externship or extensive clinical experience.
Medical Assistant: Basic Life Support certification through the American Heart Association or American Red Cross; if not already held, it must be obtained during the new-hire period.
Physical ability to move and lift patients; manual finger dexterity and good eye-hand coordination; and extensive standing and walking.
Ability to exert up to 20 pounds of force occasionally, up to 10 pounds frequently, and a negligible amount constantly to move objects.
Follow standard precautions and use personal protective equipment as required.
New hires are subject to controlled-substance testing and must comply with the influenza prevention program by receiving an annual vaccination or obtaining an approved exemption.

Nice To Haves

Additional formal training or education may substitute for some or all of the Outpatient Clinical Care Assistant experience requirement.

Responsibilities

As an Outpatient Clinical Care Assistant, provide or assist with outpatient patient care under the supervision of a Registered Nurse or Licensed Independent Provider.
Complete patient rooming, including recording vital signs, height, weight and intake information, documenting findings, and reporting abnormal findings.
Collect patient specimens, perform point-of-care testing and prepare specimens for transport to the laboratory.
Prepare patients for and assist with exams, tests and procedures, including EKGs, Holter monitor application, pulse oximetry, hearing and vision screening, disinfection and sterilization.
Administer directed treatments, including heat or cold application, simple sterile dressing changes, and applying or removing casts, braces and splints.
Review printed instructions with patients and assist with wound care.
Document patient care in the electronic health record.
Help set up the clinic for daily operations, manage in-baskets, close care gaps, maintain orderly work areas and close the clinic.
Stock supplies and linens; clean and monitor expiration dates; restock dressing supply carts; check AED units and oxygen tanks; and empty needle boxes using appropriate safety measures.
Initiate CPR and other emergency measures.
As a Medical Assistant, support screenings and treatments by gathering and updating health-maintenance information, identifying medication changes, updating allergy information, collecting specimens, performing tests and documenting patient care.
Monitor and communicate changes in patient condition, and administer specific medications under a provider’s direction.
Maintain equipment, medical supplies and examination areas.
Perform administrative and clerical tasks, including filing, reception, scheduling, data entry and patient registration.