About The Position

The Outpatient Clinical Care Assistant supports patients and caregivers in a fast-paced outpatient orthopedics clinic at Cleveland Clinic's Richard E. Jacobs Health Center in Avon, Ohio. The role provides or assists with patient care under the supervision of a Registered Nurse or Licensed Independent Provider. Work includes rooming patients, collecting specimens, performing point-of-care testing, assisting with examinations and procedures, administering directed treatments, documenting in the electronic health record, and maintaining clinic rooms and supplies. The caregiver works a day schedule listed as 7:00 a.m. to 5:30 p.m.; the posting's schedule field separately lists 7:30 a.m. to 5:00 p.m. The facility offers advanced specialty and primary care, an outpatient surgery center, an infusion suite, an imaging center, and aquatic therapy pools. The role requires following standard precautions and using personal protective equipment as required. Employment offers are followed by controlled-substance testing, and caregivers must comply with the annual influenza prevention program or obtain an approved exemption.

Requirements

  • High school diploma or GED.
  • Understanding of human anatomy, basic patient care activities, and mathematics.
  • Basic Life Support (BLS) certification through the American Heart Association or American Red Cross, to be obtained within the new-hire period.
  • One year of recent healthcare experience in a hospital, ambulatory, homecare, assisted living, nursing home, or long-term care setting, or additional formal training or education.

Nice To Haves

  • Proficiency in the use of an Electronic Medical Record (EMR).

Responsibilities

  • Provide or assist with patient care in an outpatient clinic under the supervision of a Registered Nurse or Licensed Independent Provider.
  • Complete the patient rooming process, including taking vital signs, height and weight; asking intake questions; documenting information; and reporting abnormal findings.
  • Collect patient specimens, perform point-of-care testing, and prepare specimens for transport to the lab.
  • Prepare patients for and assist with examinations, tests, and procedures, including EKGs, Holter monitor application, pulse oximetry, hearing and vision screening, disinfection, and sterilization.
  • Administer directed treatments, including applying heat or cold, performing simple sterile dressing changes, and applying or removing casts, braces, and splints.
  • Review printed instructions with patients.
  • Assist with wound care.
  • Document in the electronic health record.
  • Assist with opening and closing the clinic.
  • Stock supplies and linens.
  • Clean and restock dressing supply carts, monitor expiration dates, check AED units and oxygen tanks, and empty needle boxes using appropriate safety measures.
  • Initiate CPR and other emergency measures.
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