Outpatient Clinical Care Assistant - Neuro Expansion

Cleveland Clinic•Cleveland, OH

12d•Onsite

About The Position

Provides or assists with basic patient care activities in an outpatient clinic under the supervision of a Registered Nurse (RN) or Licensed Independent Provider (LIP). Duties are limited to technical skills identified on the applicable skills checklist for which training and competency have been established. The position is in the Neurological Institute at Cleveland Clinic Main Campus in Cleveland, with a day shift schedule of 7:00 a.m. to 5:00 p.m. The role supports patient care, clinic operations, documentation, and administrative activities. The assistant collaborates with the healthcare team, follows departmental guidelines and safety precautions, and responds to emergencies as needed.

Requirements

High school diploma or GED.
Ability to read, write, and speak English and follow oral and written instructions.
Understanding of human anatomy sufficient to perform job duties.
Knowledge and understanding of basic patient care activities.
Basic knowledge of math.
At least one year of recent healthcare experience in a hospital, ambulatory, homecare, assisted living, nursing home, or long-term care setting.
Successful completion of Basic Life Support (BLS) through the American Heart Association or American Red Cross within the new-hire period.
Good interpersonal skills to interact with staff, patients, and family members.
Strong organizational skills to set priorities, organize work activities, and complete assigned work.
Ability to work in a stressful environment and take appropriate action.
Physical ability to move and lift patients, with manual finger dexterity and good eye-hand coordination; extensive standing and walking are required.
Ability to exert up to 20 pounds of force occasionally, up to 10 pounds frequently, and a negligible amount constantly.
Follow standard precautions and use personal protective equipment as required.

Nice To Haves

Proficiency in using an electronic medical record.
Additional formal training or education may substitute for some or all of the stated experience.

Responsibilities

Complete patient rooming, including obtaining vital signs, height, and weight; ask intake questions; document findings; and report abnormal findings to an RN or LIP.
Collect patient specimens, perform Point of Care Testing, and prepare specimens for transport to the laboratory.
Prepare patients for examinations, tests, and procedures, and assist with examinations, treatments, and procedures using sterile technique when applicable.
Assist with procedures such as EKGs, Holter monitor application, pulse oximetry, hearing and vision screening, disinfection, and sterilization.
Perform directed patient treatments, including applying heat or cold, changing simple sterile dressings, and applying or removing casts, braces, and splints.
Review printed instructions with patients.
Assist with wound care under the direction of the LIP.
Document in the electronic health record and assist with managing in-baskets and closing care gaps.
Set up the clinic for daily operations and close it according to departmental guidelines.
Stock supplies and linens as applicable; clean, monitor expiration dates, and restock the dressing supply cart; check AED units and oxygen tanks; and empty needle boxes using appropriate safety measures.
Maintain designated work areas in a clean and orderly manner.
Assist with regulatory and safety monitoring and compliance audits as directed.
Collaborate with healthcare team members to promote patient care and department operations.
Participate in department meetings and perform duties independently and assertively under the direction of an RN and/or LIP.
Initiate CPR and other emergency measures as required.
Perform assigned administrative or clerical duties, including filing, reception, scheduling, data entry, patient outreach, and patient registration.
Perform other duties as assigned.