CLERICAL SUPERVISOR
South Central Regional Medical Center•Laurel, MS
•Onsite
About The Position
The Outpatient Admissions Supervisor is responsible for overseeing daily outpatient registration and admissions operations. This role ensures accurate patient registration, insurance verification, scheduling support, point‑of‑service collections, and delivery of excellent customer service. The Supervisor leads staff, ensures compliance with regulatory and payer requirements, monitors productivity and quality metrics, and collaborates with clinical and revenue cycle teams to promote efficient patient access operations.
Requirements
- High school diploma or equivalent required
- Proficiency in Microsoft Office Suite
- Strong organizational and time‑management skills
- Excellent communication skills
Nice To Haves
- Associate degree or higher preferred
- Minimum 3 years of clerical/administrative experience preferred
- At least 1 year of supervisory experience preferred
Responsibilities
- Supervise outpatient registration and admissions operations
- Lead, coach, train, and evaluate staff
- Monitor registration accuracy, insurance verification, and authorization workflows
- Ensure compliance with federal, state, and payer requirements
- Oversee point‑of‑service collections and financial counseling
- Resolve patient concerns and escalated issues
- Coordinate staff schedules and workflow assignments
- Analyze productivity, quality, and denial reports
- Collaborate with clinical, billing, and revenue cycle teams
- Support EHR and registration system optimization
- Develop policies, procedures, and training materials
- Participate in audits and corrective action plans
- Maintain HIPAA compliance
- Support organizational goals and continuous improvement initiatives
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
