Outlet Sales Leader

Restoration Hardware•Orlando, OK
•$22 - $30

About The Position

RH is seeking an Outlet Sales Leader to lead a high-energy, results-driven sales team and deliver extraordinary experiences for internal and external customers. The role partners with cross-functional teams to drive sales excellence, foster brand loyalty, and build world-class customer relationships. The ideal candidate is a passionate leader who educates, motivates, and empowers the team to exceed goals while embodying the RH brand. RH Outlets offer an elevated luxury-value experience, curating crafted home furnishings that may be discontinued, returned, or slightly imperfect. With more than 40 locations across North America and Europe, the Outlets extend the life of RH designs and make the brand accessible to a broader audience.

Requirements

  • At least 2 years of leadership experience in retail, preferably in home furnishings.
  • Demonstrated history of exceeding sales targets through leadership, strategic execution, and customer engagement.
  • Proficiency with Mac operating systems, iOS devices, Microsoft Office, and Google applications.
  • Flexibility to work a dynamic schedule across all operational hours.

Responsibilities

  • Drive sales performance by setting clear goals, monitoring key performance indicators, and implementing strategies to exceed revenue and margin targets.
  • Ensure Team Members are trained in product knowledge, selling techniques, and company policies to deliver an extraordinary customer experience.
  • Implement ticketing, price changes, and scheduled markdowns in alignment with company standards and timelines.
  • Build and maintain client outreach lists to foster relationships and drive repeat business.
  • Maintain elevated brand standards in merchandise presentation, store appearance, and customer interactions.
  • Partner with cross-functional teams to coordinate sales, operations, and customer service initiatives.
  • Uphold operational excellence by ensuring compliance with safety, inventory, and visual merchandising standards.
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