Outlet Sales Leader

Restoration Hardware•Boca Raton, FL
•$22 - $30

About The Position

RH is seeking an Outlet Sales Leader to lead a high-energy, results-driven sales team and deliver extraordinary experiences for internal and external customers. In partnership with cross-functional teams, this role drives sales excellence, fosters brand loyalty, and develops world-class customer relationships. The leader educates, motivates, and empowers the team to exceed goals while embodying the RH brand. RH Outlets are part of an integrated ecosystem offering an elevated luxury-value experience in home furnishings. They curate discontinued, returned, and slightly imperfect items, extending the life of RH designs and making great design more accessible.

Requirements

  • At least 2 years of leadership experience in retail, preferably in home furnishings.
  • Demonstrated history of exceeding sales targets through leadership, strategic execution, and customer engagement.
  • Proficiency with Mac operating systems, iOS devices, Microsoft Office, and Google applications.
  • Flexibility to work a dynamic schedule across all operational hours.
  • Ability to lift and move items up to 50 lbs using proper equipment and safety techniques.
  • Ability to maneuver throughout the sales floor and stockroom.
  • Ability to perform prolonged standing, twisting, stooping, kneeling, squatting, bending, and climbing.

Responsibilities

  • Drive sales performance by setting clear goals, monitoring key performance indicators, and implementing strategies to exceed revenue and margin targets.
  • Train Team Members in product knowledge, selling techniques, and company policies to deliver an extraordinary customer experience.
  • Implement ticketing, price changes, and scheduled markdowns in accordance with company standards and timelines.
  • Build and maintain client outreach lists to foster relationships and drive repeat business.
  • Maintain elevated brand standards in merchandise presentation, store appearance, and customer interactions.
  • Partner with cross-functional teams to coordinate sales, operations, and customer service initiatives.
  • Uphold operational excellence by ensuring compliance with safety, inventory, and visual merchandising standards.
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