Outlet Keyholder - Selling, Full Time - Buckhead Station

Macy's•Atlanta, GA

9d•Onsite

About The Position

The Key Holder’s primary responsibility is to drive sales and profit by supporting customer engagement and merchandising efficiency. This role provides outstanding, friendly, efficient, and helpful customer service, sells merchandise, and serves customer needs so customers feel valued. The Key Holder also supports store operations through pricing, merchandise handling, stock processing, stockroom organization, and floor recovery. The role assists the Outlet leadership team with store opening and closing standards and procedures and provides supplemental oversight and supervision when other store leadership is physically absent.

Requirements

High school diploma or equivalent required.
Strong interpersonal skills and proven ability to communicate and share information with diverse groups of customers and peers.
Ability to read and interpret instructional documents, including safety rules, operating and maintenance instructions, and procedural manuals.
Ability to work a flexible schedule with retail hours, including days, evenings, weekends, and/or holidays.
Ability to stand and walk for prolonged periods; reach, crouch, kneel, stoop, distinguish colors, and climb ladders as needed.
Frequently lift or move up to 50 pounds.
Frequently use computers and other technology necessary to perform job duties, including handheld electronic equipment.

Responsibilities

Provide friendly, genuine customer service on the selling floor, at checkout, and in the fitting room.
Perform point-of-sale register transactions, including sales, returns, payments, and cash counting, accurately and efficiently.
Process merchandise so items are floor-ready, tagged, and ticketed; complete price changes, damages or salvages, and job outs.
Support the receipt and dispatch of merchandise according to standards.
Maintain a clean, organized, and safe selling floor and receiving/stockroom space.
Protect company assets and adhere to operational procedures.
Assist with required store opening and closing standards and procedures, providing supplemental oversight and supervision when store leadership is physically absent.