Outdoor Public Area Attendant - Groundskeeper

Sonesta International Hotels Corporation•Hilton Head, SC

4d•Onsite

About The Position

The Outdoor Public Area Attendant maintains the cleanliness, organization, and overall presentation of exterior guest areas throughout the resort. Areas include pool decks, walkways, entrances, public restrooms, and outdoor fixtures. This guest-facing role helps uphold the resort’s standards of luxury, cleanliness, and safety.

Responsibilities

Conduct regular walkthroughs of adult and family pool decks throughout the day.
Remove used towels, trash, and abandoned items from pool areas.
Reset and reposition pool chairs, loungers, and tables to maintain a neat layout.
Wipe down pool furniture, gates, and railings as needed.
Empty trash bins and replace liners.
Restock towel stations or coordinate with Recreation for supplies.
Inspect restrooms near pool and beach areas multiple times per shift.
Clean and disinfect restroom sinks, counters, toilets, mirrors, and floors.
Replenish restroom supplies, including toilet paper, paper towels, and soap.
Remove restroom trash and maintain a clean, guest-ready appearance.
Sweep walkways, steps, and high-traffic areas.
Pick up debris, trash, and litter.
Power wash areas as needed, especially after inclement weather.
Maintain the cleanliness of resort entrances, beach access points, and drop-off zones.
Spot-clean fingerprints and smudges from exterior windows, sliding doors, and pool gates.
Check and clean resort signage and outdoor light fixtures.
Report maintenance issues, safety hazards, and supply needs to the appropriate department.
Assist with setup and breakdown of outdoor resort events as needed.
Perform duties independently with a strong sense of pride and ownership.
Interact courteously and helpfully with guests, answering questions or referring them to the appropriate team.