Outdoor Guest Service Attendant (Ladysmith)

Flagstop Car Wash•Ruther Glen, VA
•$15 - $18•Onsite

About The Position

Join Flagstop — a recognized Top Workplace with numerous culture badges, including Innovation Top 5%, Trusted Leader, and Supportive Managers. We are also a Fastest-Growing Company and one of the Top 50 largest car wash companies in the U.S. We are the official Car Wash of VCU and a proud partner of the Richmond Flying Squirrels and Richmond Spiders. We are seeking enthusiastic individuals for a fresh opportunity in a fast-paced, exciting environment. This role offers competitive pay, flexible schedules, and significant growth opportunities within the company. Your first role at Flagstop doesn’t have to be your last; we are committed to helping you Earn More, build your Career Growth, Simplify the work, and feel Supported. This career is ideal for those who enjoy working outdoors in fresh air, regardless of the season, and appreciate the convenience of a location close to home.

Requirements

  • Meet the minimum age requirement of 16 years or older.
  • Maintain reliable transportation to ensure on-time arrival for all shifts.
  • Ability to lift up to 50 lbs.
  • Ability to stand or walk continuously for the duration of an 8-hour shift.
  • Ability to work confidently outdoors in all weather conditions (extreme heat, cold, rain).
  • Ability to thrive in a loud, fast-paced environment.
  • Deliver exceptional customer service.
  • Operate iPads/kiosks.
  • Actively promote and sell Unlimited Wash Club memberships.
  • Commit to working weekends (Saturdays and Sundays required).

Nice To Haves

  • Bring a positive attitude to work daily.
  • Display exceptional customer service skills; bubbly, friendly, outgoing personality.
  • Enjoy working with a team and learning new things about the car wash daily.

Responsibilities

  • Provide exceptional customer service.
  • Actively promote and sell memberships to new and existing customers.
  • Maintain a neat appearance and clean hygiene with our professional uniform.
  • Use technology (iPads and Kiosks) to assist customers with their accounts.
  • Work effectively with a team and learn about the car wash operations.
  • Ensure punctuality and readiness to provide a fantastic customer experience.
  • Encourage customers to download and use the company app.
  • Work outdoors in all weather conditions (extreme heat, cold, rain).
  • Operate iPads/kiosks.
  • Actively promote and sell Unlimited Wash Club memberships.
  • Commit to working weekends (Saturdays and Sundays required).

Benefits

  • Comprehensive Health Coverage: Up to 100% covered monthly premiums for Medical, Dental, and Vision insurance.
  • Mental Health Support: Access up to 5 free counseling sessions per year.
  • Free Life Insurance: $10,000 in free life insurance coverage.
  • Supplemental Protection: Coverage options for Critical Illness, Hospital, Accident, and Short-Term Disability.
  • Free Employee Assistance Program (EAP): Confidential support for life's everyday challenges.
  • 401(k) Retirement Match: 401(k) plan with up to a 3% company match.
  • College Tuition Assistance: Educational financial support designed specifically for student team members.
  • Team Member Referral Program: Earn up to $300 for every referral hired.
  • Working Advantage Discounts: Exclusive discounts on flights, hotels, rental cars, entertainment, and more.
  • Free Ultimate Car Washes.
  • Paid Time Off (PTO): Accrue paid time off.
  • Free Uniform Shirts.
  • Self-Service App: Easy-to-use mobile app to track pay, manage schedule preferences, and more.
  • Commuter & Transportation Support: Access to GRTC RideFinders options, including carpooling and ridesharing resources.
  • Leadership & Development: Ongoing training resources to build skills and step into leadership.
  • Team Member Recognition: Formal recognition during team meetings and company newsletters.
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