Outdoor Guest Service Attendant (Ladysmith)

Flagstop Car Wash•Ruther Glen, VA

3d•Onsite

About The Position

Join Flagstop, recognized as a Top Workplace for 2025 and 2026, and a Fastest-Growing Company. We are the official Car Wash of VCU and a proud partner of the Richmond Flying Squirrels and Richmond Spiders. We are seeking enthusiastic individuals to join our dynamic team in a fast-paced, exciting environment. This role offers opportunities for full-time or part-time employment, with a requirement to work weekends. We have over 30 locations and aim to place you at a site closest to your home. At Flagstop, we are committed to helping you Earn More, build your Career Growth, Simplify the work, and feel Supported. This career is ideal for those who enjoy working outdoors in fresh air, regardless of the season.

Requirements

Meet the minimum age requirement of 16 years or older.
Maintain reliable transportation to ensure on-time arrival for all shifts.
Lift up to 50 lbs.
Stand or walk continuously for the duration of an 8-hour shift.
Work confidently outdoors in all weather conditions (extreme heat, cold, rain).
Thrive in a loud, fast-paced environment.
Deliver exceptional customer service.
Operate iPads/kiosks.
Actively promote and sell Unlimited Wash Club memberships.
Commit to working weekends (Saturdays and Sundays required).

Nice To Haves

Bring a positive attitude to work daily.
Display exceptional customer service skills; bubbly, friendly, outgoing personality.
Enjoy working with a team and learning new things about the car wash daily.
Show up to work on time and ready to provide a fantastic customer experience to our guests.

Responsibilities

Deliver exceptional customer service.
Operate iPads/kiosks.
Actively promote and sell Unlimited Wash Club memberships.
Maintain a neat appearance and clean hygiene with our professional uniform.
Navigate through iPads and Kiosks to assist customers with their accounts.
Encourage customers to download and use our app for a better car care experience.

Benefits

Competitive Pay starting at $15/hour, with an average hourly pay of $18.00/hour including bonuses and commissions.
Flexible Schedules with morning, afternoon, and evening shifts available.
Growth Opportunities with potential for promotion (26% of team members promoted last year).
Comprehensive Health Coverage: Up to 100% covered monthly premiums for Medical, Dental, and Vision insurance.
Mental Health Support: Access up to 5 free counseling sessions per year.
Free Life Insurance: $10,000 in free life insurance coverage.
Supplemental Protection: Coverage options for Critical Illness, Hospital, Accident, and Short-Term Disability.
Free Employee Assistance Program (EAP): Confidential support for life's everyday challenges.
401(k) Retirement Match: Up to a 3% company match.
College Tuition Assistance: Educational financial support for student team members.
Team Member Referral Program: Earn up to $300 for every referral hired.
Working Advantage Discounts: Exclusive discounts on travel, entertainment, and more.
Free Ultimate Car Washes.
Paid Time Off (PTO).
Free Uniform Shirts.
Self-Service App to track pay and manage schedule preferences.
Commuter & Transportation Support: Access to GRTC RideFinders options.