Outdoor Guest Service Attendant (Charlottesville)

Flagstop Car Wash•Charlottesville, VA

4d•Onsite

About The Position

Join Flagstop — a recognized Top Workplace for 2025 & 2026, with multiple culture badges including Innovation Top 5%, Trusted Leader, and Supportive Managers. We are also a Fastest-Growing Company and one of the Top 50 largest car wash companies in the U.S. We are the official Car Wash of VCU and a proud partner of the Richmond Flying Squirrels and Richmond Spiders. We are seeking enthusiastic individuals to join our dynamic team in a fast-paced, exciting environment. This role offers opportunities for career growth, with 26% of our team members earning promotions last year. Many leaders started in this same position. We are committed to helping you Earn More, build your Career Growth, Simplify the work, and feel Supported.

Requirements

Meet the minimum age requirement of 16 years or older.
Maintain reliable transportation to ensure on-time arrival for all shifts.
Lift up to 50 lbs.
Stand or walk continuously for the duration of an 8-hour shift.
Work confidently outdoors in all weather conditions (extreme heat, cold, rain).
Thrive in a loud, fast-paced environment.
Deliver exceptional customer service.
Operate iPads/kiosks.
Actively promote and sell Unlimited Wash Club memberships.
Commit to working weekends (Saturdays and Sundays required).

Nice To Haves

Bring a positive attitude to work daily.
Display exceptional customer service skills; bubbly, friendly, outgoing personality.

Responsibilities

Provide exceptional customer service.
Actively promote and sell memberships to new and existing customers.
Maintain a neat appearance and clean hygiene with our professional uniform.
Use tech skills to navigate through iPads and Kiosks to assist customers with their accounts.
Work with a team and learn new things about the car wash daily.
Show up to work on time and ready to provide a fantastic customer experience.
Encourage customers to download and use our app for a better car care experience.
Work confidently outdoors in all weather conditions (extreme heat, cold, rain).
Operate iPads/kiosks.
Actively promote and sell Unlimited Wash Club memberships.
Commit to working weekends (Saturdays and Sundays required).

Benefits

Competitive Pay: Starts at $15/hour, with an average of $3.00/hour extra in bonuses and commissions, averaging $18.00/hour. Top performers can earn more with no cap.
Flexible Schedules: Morning, afternoon, and evening shifts available.
Growth Opportunities: Clear career path from Guest Service Attendant to Site Leader.
Outdoor Work: Opportunity to work in fresh air year-round.
Close to Home: Over 30 locations to choose from.
Comprehensive Health Coverage: Up to 100% covered monthly premiums for Medical, Dental, and Vision insurance.
Mental Health Support: Access up to 5 free counseling sessions per year.
Free Life Insurance: $10,000 in free life insurance coverage.
Supplemental Protection: Coverage options for Critical Illness, Hospital, Accident, and Short-Term Disability.
Free Employee Assistance Program (EAP): Confidential support for life's everyday challenges.
401(k) Retirement Match: Up to a 3% company match.
College Tuition Assistance: Educational financial support for student team members.
Team Member Referral Program: Earn up to $300 for referrals.
Working Advantage Discounts: Exclusive discounts on travel, entertainment, and more.
Free Ultimate Car Washes.
Paid Time Off (PTO): Accrue paid time off.
Free Uniform Shirts.
Self-Service App: To track pay and manage schedule preferences.
Commuter & Transportation Support: Access to GRTC RideFinders options.