Outdoor Guest Service Attendant (Bon Air)

Flagstop Car Wash•Richmond, VA
•$15 - $18•Onsite

About The Position

Join Flagstop — a recognized Top Workplace for 2025 & 2026, with multiple culture badges including Innovation Top 5%, Trusted Leader, and Supportive Managers. We are also a Fastest-Growing Company and one of the Top 50 largest car wash companies in the U.S. We are the official Car Wash of VCU and a proud partner of the Richmond Flying Squirrels and Richmond Spiders. We are seeking enthusiastic individuals for a part-time Outdoor Guest Service Attendant role in a fast-paced, exciting environment. This position requires weekend availability and offers flexible scheduling with morning, afternoon, and evening shifts. At Flagstop, we are committed to helping our team members Earn More, build their Career Growth, Simplify the work, and feel Supported. This role is ideal for those who enjoy working outdoors in fresh air year-round and appreciate the convenience of a work location close to home, with over 30 locations to choose from.

Requirements

  • Minimum age requirement of 16 years or older.
  • Reliable transportation to ensure on-time arrival for all shifts.
  • Ability to lift up to 50 lbs.
  • Ability to stand or walk continuously for the duration of an 8-hour shift.
  • Ability to work confidently outdoors in all weather conditions (extreme heat, cold, rain).
  • Ability to thrive in a loud, fast-paced environment.
  • Exceptional customer service skills.
  • Ability to operate iPads/kiosks.
  • Ability to actively promote and sell Unlimited Wash Club memberships.
  • Commitment to working weekends (Saturdays and Sundays required).

Nice To Haves

  • Bubbly, friendly, outgoing personality.

Responsibilities

  • Provide exceptional customer service.
  • Actively promote and sell memberships to new and existing customers.
  • Maintain a neat appearance and clean hygiene with our professional uniform.
  • Use technology (iPads and Kiosks) to assist customers with their accounts.
  • Work effectively with a team and learn about the car wash operations.
  • Ensure punctuality and readiness to provide a fantastic customer experience.
  • Encourage customers to download and use the company app.

Benefits

  • Competitive pay starting at $15/hour, with an average of $3.00/hour extra in bonuses and commissions, leading to an average hourly pay of $18.00/hour.
  • Potential for higher earnings with no cap on commissions/bonuses.
  • Flexible schedules with morning, afternoon, and evening shifts available.
  • Growth opportunities with a clear career path from Guest Service Attendant to Site Leader.
  • Comprehensive Health Coverage: Up to 100% covered monthly premiums for Medical, Dental, and Vision insurance.
  • Mental Health Support: Access to up to 5 free counseling sessions per year.
  • Free Life Insurance: $10,000 in free life insurance coverage.
  • Supplemental Protection: Coverage options for Critical Illness, Hospital, Accident, and Short-Term Disability.
  • Free Employee Assistance Program (EAP).
  • 401(k) Retirement Match: Up to a 3% company match.
  • College Tuition Assistance for student team members.
  • Team Member Referral Program: Earn up to $300 for referrals.
  • Working Advantage Discounts: Exclusive discounts on travel, entertainment, and more.
  • Free Ultimate Car Washes.
  • Paid Time Off (PTO).
  • Free Uniform Shirts.
  • Self-Service App for pay and schedule management.
  • Commuter & Transportation Support through GRTC RideFinders.
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