Outdoor Guest Service Attendant (Stonebridge)

Flagstop Car Wash•Richmond, VA

11d•$15 - $18•Onsite

About The Position

Join Flagstop — a recognized Top Workplace for 2025 & 2026, with numerous culture badges including Innovation Top 5%, Trusted Leader, and Supportive Managers. We are also a Fastest-Growing Company and one of the Top 50 largest car wash companies in the U.S. We are the official Car Wash of VCU and a proud partner of the Richmond Flying Squirrels and Richmond Spiders. We are seeking enthusiastic individuals for our Guest Service Attendant positions in a fast-paced, exciting environment. This role offers opportunities for growth, flexible scheduling, and the chance to work outdoors. We have over 30 locations and aim to place you at one closest to your home.

Requirements

Meet the minimum age requirement of 16 years or older.
Maintain reliable transportation to ensure on-time arrival for all shifts.
Lift up to 50 lbs.
Stand or walk continuously for the duration of an 8-hour shift.
Bring a positive attitude to work daily.
Display exceptional customer service skills; bubbly, friendly, outgoing personality.
Use tech skills to navigate through our iPads and Kiosks.
Enjoy working with a team and learning new things about the car wash daily.
Show up to work on time and ready to provide a fantastic customer experience to our guests.
Commit to working weekends (Saturdays and Sundays required).

Nice To Haves

Experience in customer relations.
Knowledge of chemical application.
Understanding of core wash technology.

Responsibilities

Actively promote and sell memberships to new and existing customers.
Encourage customers to download and use our app for a better car care experience.
Deliver exceptional customer service.
Operate iPads/kiosks.
Assist customers with their accounts.
Maintain a neat appearance and clean hygiene with our professional uniform.
Work confidently outdoors in all weather conditions (extreme heat, cold, rain).
Thrive in a loud, fast-paced environment.

Benefits

Competitive Pay: $15/hour starting, with an average of $3.00/hour extra in bonuses and commissions, averaging $18.00/hour.
Flexible Schedules: Morning, afternoon, and evening shifts available.
Growth Opportunities: Promote from within, with clear paths to Lead Guest Service Attendant, Assistant Site Leader, and Site Leader roles.
Outdoor Work: Opportunity to work in fresh air year-round.
Close to Home: Over 30 locations to choose from.
Comprehensive Health Coverage: Up to 100% covered monthly premiums for Medical, Dental, and Vision insurance.
Mental Health Support: Access up to 5 free counseling sessions per year.
Free Life Insurance: $10,000 in free life insurance coverage.
Supplemental Protection: Coverage options for Critical Illness, Hospital, Accident, and Short-Term Disability.
Free Employee Assistance Program (EAP): Confidential support for life's everyday challenges.
401(k) Retirement Match: Up to a 3% company match.
College Tuition Assistance: Educational financial support for student team members.
Employee Referral Program: Earn up to $300 for every referral hired.
Working Advantage Discounts: Exclusive discounts on travel, entertainment, and more.
Free Ultimate Car Washes.
Paid Time Off (PTO): Accrue paid time off.
Free Uniform Shirts.
Self-Service Tech App: To track pay and manage schedule preferences.
Commuter & Transportation Support: Access to GRTC RideFinders options.
Leadership & Development: Ongoing training resources.
Team Member Recognition: Formal recognition during team meetings and company newsletters.