Outdoor Guest Service Attendant (Stonebridge)

Flagstop Car Wash•Richmond, VA

10d•Onsite

About The Position

Join Flagstop, recognized as a Top Workplace for 2025 and 2026, and a Fastest-Growing Company. We are the official Car Wash of VCU and a proud partner of the Richmond Flying Squirrels and Richmond Spiders. We are seeking enthusiastic individuals to join our dynamic team at one of our over 30 locations. This role offers competitive pay, flexible scheduling, and significant growth opportunities within the company. If you enjoy working outdoors in a fast-paced environment and providing exceptional customer service, this career is for you.

Requirements

Meet the minimum age requirement of 16 years or older.
Maintain reliable transportation to ensure on-time arrival for all shifts.
Lift up to 50 lbs and stand or walk continuously for the duration of an 8-hour shift.
Work confidently outdoors in all weather conditions (extreme heat, cold, rain) and thrive in a loud, fast-paced environment.
Deliver exceptional customer service, operate iPads/kiosks, and actively promote and sell Unlimited Wash Club memberships.
Commit to working weekends (Saturdays and Sundays required).

Nice To Haves

Bring a positive attitude to work daily.
Display exceptional customer service skills; bubbly, friendly, outgoing personality.
Enjoy working with a team and learning new things about the car wash daily.

Responsibilities

Actively promote and sell memberships to new and existing customers.
Maintain a neat appearance and clean hygiene with our professional uniform.
Use tech skills to navigate through iPads and Kiosks to assist customers with their accounts.
Show up to work on time and ready to provide a fantastic customer experience to our guests.
Encourage customers to download and use our app for a better car care experience.

Benefits

Comprehensive Health Coverage: Up to 100% covered monthly premiums for Medical, Dental, and Vision insurance.
Mental Health Support: Access up to 5 free counseling sessions per year.
Free Life Insurance: $10,000 in free life insurance coverage.
Supplemental Protection: Coverage options for Critical Illness, Hospital, Accident, and Short-Term Disability.
Free Employee Assistance Program (EAP): Confidential support for life's everyday challenges.
401(k) Retirement Match: 401(k) plan with up to a 3% company match.
College Tuition Assistance: Educational financial support designed specifically for student team members.
Employee Referral Program: Earn up to $300 for every referral hired to our team.
Working Advantage Discounts: Exclusive discounts on flights, hotels, rental cars, entertainment, and more.
Free Ultimate Car Washes: Keep your vehicle clean on us!
Paid Time Off (PTO): Accrue paid time off to use when life happens.
Free Uniform Shirts: Provided on day one.
Self-Service Tech App: Easy-to-use mobile app to track your pay, manage schedule preferences, and more.
Commuter & Transportation Support: Access to GRTC RideFinders options, including carpooling and ridesharing resources.
Leadership & Development: Ongoing training resources to build skills and step into leadership.
Team Member Recognition: Formal recognition during team meetings and company newsletters.