Outdoor Guest Service Attendant (Parham)

Flagstop Car Wash•Henrico, VA

7d•Onsite

About The Position

Join Flagstop — a recognized Top Workplace for 2025 and 2026, with multiple culture badges including Innovation Top 5%, Trusted Leader, and Supportive Managers. We are also a Fastest-Growing Company and one of the Top 50 largest car wash companies in the U.S. We are the official Car Wash of VCU and a proud partner of the Richmond Flying Squirrels and Richmond Spiders. We are seeking enthusiastic individuals for a fast-paced, exciting environment. This role offers opportunities for growth within the company, with potential to advance to Lead Guest Service Attendant, Assistant Site Leader, and Site Leader. The position involves working outdoors in various weather conditions and requires excellent customer service skills. We offer competitive pay, flexible schedules, and a comprehensive benefits package.

Requirements

Meet the minimum age requirement of 16 years or older.
Maintain reliable transportation to ensure on-time arrival for all shifts.
Lift up to 50 lbs.
Stand or walk continuously for the duration of an 8-hour shift.
Work confidently outdoors in all weather conditions (extreme heat, cold, rain).
Thrive in a loud, fast-paced environment.
Deliver exceptional customer service.
Operate iPads/kiosks.
Actively promote and sell Unlimited Wash Club memberships.
Commit to working weekends (Saturdays and Sundays required).

Nice To Haves

Positive attitude.
Bubbly, friendly, outgoing personality.

Responsibilities

Provide exceptional customer service.
Actively promote and sell memberships to new and existing customers.
Encourage customers to download and use the company app.
Maintain a neat appearance and clean hygiene with the professional uniform.
Navigate through iPads and Kiosks to assist customers with their accounts.
Work with a team and learn new aspects of the car wash business daily.
Show up to work on time and ready to provide a fantastic customer experience.
Work confidently outdoors in all weather conditions (extreme heat, cold, rain).
Thrive in a loud, fast-paced environment.
Operate iPads/kiosks.
Actively promote and sell Unlimited Wash Club memberships.

Benefits

Comprehensive Health Coverage: Up to 100% covered monthly premiums for Medical, Dental, and Vision insurance.
Mental Health Support: Access up to 5 free counseling sessions per year.
Free Life Insurance: $10,000 in free life insurance coverage.
Supplemental Protection: Coverage options for Critical Illness, Hospital, Accident, and Short-Term Disability.
Free Employee Assistance Program (EAP): Confidential support for life's everyday challenges.
401(k) Retirement Match: 401(k) plan with up to a 3% company match.
College Tuition Assistance: Educational financial support designed specifically for student team members.
Team Member Referral Program: Earn up to $300 for every referral hired.
Working Advantage Discounts: Exclusive discounts on flights, hotels, rental cars, entertainment, and more.
Free Ultimate Car Washes.
Paid Time Off (PTO).
Free Uniform Shirts.
Self-Service Tech App: Easy-to-use mobile app to track pay, manage schedule preferences, and more.
Commuter & Transportation Support: Access to GRTC RideFinders options, including carpooling and ridesharing resources.
Leadership & Development: Ongoing training resources to build skills and step into leadership.
Team Member Recognition: Formal recognition during team meetings and company newsletters.