Outdoor Guest Service Attendant (Farmville)
About The Position
Join Flagstop, a recognized Top Workplace for 2025 and 2026, and a company celebrated for its innovation, leadership, and rapid growth. As the official Car Wash of VCU and a proud partner of the Richmond Flying Squirrels and Richmond Spiders, we are seeking enthusiastic individuals to join our dynamic team. This role offers a fast-paced and exciting work environment with opportunities for career advancement. We are looking for candidates who can provide exceptional customer service, promote our services, and work effectively in an outdoor setting. With over 30 locations, we aim to place you at a site conveniently located near your home.
Requirements
- Meet the minimum age requirement of 16 years or older.
- Maintain reliable transportation to ensure on-time arrival for all shifts.
- Lift up to 50 lbs and stand or walk continuously for the duration of an 8-hour shift.
- Work confidently outdoors in all weather conditions (extreme heat, cold, rain) and thrive in a loud, fast-paced environment.
- Deliver exceptional customer service, operate iPads/kiosks, and actively promote and sell Unlimited Wash Club memberships.
- Commit to working weekends (Saturdays and Sundays required).
Nice To Haves
- Bring a positive attitude to work daily.
- Display exceptional customer service skills; bubbly, friendly, outgoing personality.
- Enjoy working with a team and learning new things about the car wash daily.
- Show up to work on time and ready to provide a fantastic customer experience to our guests.
Responsibilities
- Provide exceptional customer service to guests.
- Actively promote and sell memberships to new and existing customers.
- Maintain a neat appearance and clean hygiene with the professional uniform.
- Navigate through iPads and Kiosks to assist customers with their accounts.
- Encourage customers to download and use the company app.
- Work confidently outdoors in all weather conditions.
- Deliver exceptional customer service, operate iPads/kiosks, and actively promote and sell Unlimited Wash Club memberships.
- Commit to working weekends (Saturdays and Sundays required).
Benefits
- Competitive Pay: $15/hour starting pay, with an average of $3.00/hour extra in bonuses and commissions, leading to an average hourly pay of $18.00/hour.
- Flexible Schedules: Morning, afternoon, and evening shifts available.
- Growth Opportunities: Promote from within with clear paths to leadership roles.
- Health & Wellness: Comprehensive Health Coverage (up to 100% covered monthly premiums for Medical, Dental, and Vision insurance), Mental Health Support (up to 5 free counseling sessions per year), Free Life Insurance ($10,000 coverage), Supplemental Protection (Critical Illness, Hospital, Accident, Short-Term Disability), Free Employee Assistance Program (EAP).
- Financial Wellness & Rewards: 401(k) Retirement Match (up to 3%), College Tuition Assistance, Team Member Referral Program (up to $300 per referral), Working Advantage Discounts.
- Work-Life & Daily Perks: Free Ultimate Car Washes, Paid Time Off (PTO), Free Uniform Shirts, Self-Service Tech App, Commuter & Transportation Support (GRTC RideFinders options).
- Growth, Culture & Community: Ongoing training resources for leadership development, Team Member Recognition programs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
