Outdoor Guest Service Attendant (Farmville)
About The Position
Join Flagstop — a recognized Top Workplace for 2025 & 2026, known for its innovation, leadership, and rapid growth. As a proud partner of VCU, the Richmond Flying Squirrels, and Richmond Spiders, Flagstop is seeking enthusiastic individuals for a Guest Service Attendant role in a fast-paced, exciting environment. This position offers opportunities for career advancement within the company, with a clear path from Guest Service Attendant to Site Leader. The role involves working outdoors in various weather conditions and requires strong customer service skills, tech savviness, and a commitment to teamwork. Flagstop emphasizes a positive work culture and provides comprehensive benefits to its team members.
Requirements
- Meet the minimum age requirement of 16 years or older.
- Maintain reliable transportation to ensure on-time arrival for all shifts.
- Lift up to 50 lbs and stand or walk continuously for the duration of an 8-hour shift.
- Work confidently outdoors in all weather conditions (extreme heat, cold, rain) and thrive in a loud, fast-paced environment.
- Deliver exceptional customer service, operate iPads/kiosks, and actively promote and sell Unlimited Wash Club memberships.
- Commit to working weekends (Saturdays and Sundays required).
Nice To Haves
- Bring a positive attitude to work daily.
- Display exceptional customer service skills; bubbly, friendly, outgoing personality.
- Maintain a neat appearance and clean hygiene with our professional uniform.
- Use your tech skills to navigate through our iPads and Kiosks as you assist customers with their accounts.
- Enjoy working with a team and learning new things about the car wash daily.
- Show up to work on time and ready to provide a fantastic customer experience to our guests.
Responsibilities
- Learn customer relations, chemical application, and core wash technology.
- Actively promote and sell memberships to new and existing customers.
- Assist customers with their accounts using iPads and Kiosks.
- Encourage customers to download and use the company app.
- Provide a fantastic customer experience to guests.
- Work confidently outdoors in all weather conditions (extreme heat, cold, rain).
- Deliver exceptional customer service.
- Operate iPads/kiosks.
- Actively promote and sell Unlimited Wash Club memberships.
Benefits
- Up to 100% covered monthly premiums for Medical, Dental, and Vision insurance.
- Access up to 5 free counseling sessions per year for Mental Health Support.
- $10,000 in free life insurance coverage.
- Coverage options for Critical Illness, Hospital, Accident, and Short-Term Disability.
- Free Employee Assistance Program (EAP).
- 401(k) plan with up to a 3% company match.
- College Tuition Assistance for student team members.
- Team Member Referral Program (Earn up to $300 per referral).
- Exclusive discounts on flights, hotels, rental cars, entertainment, and more through Working Advantage.
- Free Ultimate Car Washes.
- Accrue paid time off (PTO).
- Free Uniform Shirts.
- Self-Service Tech App to track pay and manage schedule preferences.
- Access to GRTC RideFinders options, including carpooling and ridesharing resources.
- Ongoing training resources for leadership and development.
- Formal recognition during team meetings and company newsletters.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
