Outdoor Guest Service Attendant (Zion Crossroads)
About The Position
Join Flagstop, a recognized Top Workplace and Fastest-Growing Company, as an Outdoor Guest Service Attendant. We are the official Car Wash of VCU and a proud partner of the Richmond Flying Squirrels and Richmond Spiders. This role offers a fast-paced, exciting environment with opportunities for growth and competitive pay. As a Guest Service Attendant, you will learn customer relations, chemical application, and core car wash technology. We offer flexible schedules, opportunities for advancement into leadership roles, and the chance to work outdoors in a dynamic team setting. With over 30 locations, you can find a convenient spot close to home.
Requirements
- Meet the minimum age requirement of 16 years or older.
- Maintain reliable transportation to ensure on-time arrival for all shifts.
- Lift up to 50 lbs and stand or walk continuously for the duration of an 8-hour shift.
- Work confidently outdoors in all weather conditions (extreme heat, cold, rain) and thrive in a loud, fast-paced environment.
- Deliver exceptional customer service, operate iPads/kiosks, and actively promote and sell Unlimited Wash Club memberships.
- Commit to working weekends (Saturdays and Sundays required).
Nice To Haves
- Positive attitude.
- Bubbly, friendly, outgoing personality.
- Tech skills to navigate through iPads and Kiosks.
- Enjoy working with a team and learning new things.
- Show up to work on time and ready to provide a fantastic customer experience.
Responsibilities
- Provide exceptional customer service.
- Actively promote and sell memberships to new and existing customers.
- Maintain a neat appearance and clean hygiene.
- Use iPads and Kiosks to assist customers with their accounts.
- Encourage customers to download and use the company app.
- Work confidently outdoors in all weather conditions.
- Deliver exceptional customer service, operate iPads/kiosks, and actively promote and sell Unlimited Wash Club memberships.
- Commit to working weekends (Saturdays and Sundays required).
Benefits
- Competitive Pay: $15/hour base pay, with an average of $3.00/hour extra in bonuses and commissions, averaging $18.00/hour.
- Flexible Schedules: Morning, afternoon, and evening shifts available.
- Growth Opportunities: Promote from within with clear paths to Lead Guest Service Attendant, Assistant Site Leader, and Site Leader.
- Outdoor Work Environment.
- Close to Home: Over 30 locations to choose from.
- Comprehensive Health Coverage: Up to 100% covered monthly premiums for Medical, Dental, and Vision insurance.
- Mental Health Support: Up to 5 free counseling sessions per year.
- Free Life Insurance: $10,000 in coverage.
- Supplemental Protection: Coverage options for Critical Illness, Hospital, Accident, and Short-Term Disability.
- Free Employee Assistance Program (EAP).
- 401(k) Retirement Match: Up to a 3% company match.
- College Tuition Assistance for student team members.
- Employee Referral Program: Earn up to $300 per referral.
- Working Advantage Discounts: Exclusive discounts on travel, entertainment, and more.
- Free Ultimate Car Washes.
- Paid Time Off (PTO).
- Free Uniform Shirts.
- Self-Service Tech App for pay and schedule management.
- Commuter & Transportation Support: Access to GRTC RideFinders options.
- Leadership & Development: Ongoing training resources.
- Team Member Recognition.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
